AI in action: the next chapter for Jira Service Management
Discover how our latest AI and agentic AI advancements improve IT operations, employee support, and HR service management
Work Life is Atlassian’s flagship publication dedicated to unleashing the potential of every team through real-life advice, inspiring stories, and thoughtful perspectives from leaders around the world.
Learn more about Work LifeContributing Writer
Contributing Writer
Head of the Teamwork Lab
Contributing Writer
Contributing Writer
Contributing Writer
Head of Product, IT Solutions
Shamik Sharma leads product strategy for Atlassian’s IT solutions, including Jira Service Management.
Prior to joining Atlassian a year ago, Shamik co-founded Cult.sport, India’s largest fitness brand. He also served as CTO and CPO at Myntra, India’s top fashion brand. He’s also held senior engineering roles at Lytro Inc., RockYou, and Yahoo.
Discover how our latest AI and agentic AI advancements improve IT operations, employee support, and HR service management