As we gear up for Codegeist 2024, there’s no better way to spark your creativity than by learning from last year’s winning teams. These innovators didn’t just create apps—they tackled real-world problems, adapted to challenges, and made a lasting impact. Some even went on to list their apps on the Atlassian Marketplace! Let’s dive into the success stories of these winning teams and best practices you can take into this year’s competition.
🤝Allow humans and AI to work in harmony
GPT Insights for Jira utilizes OpenAI’s Chat GPT, allowing users to run a variety of customizable prompts based on issue descriptions and comments. Whether it’s summarizing, identifying ambiguities, or even sentiment analysis, this tool integrates seamlessly into Jira tasks, tickets, or epics.
What made GPT Insights for Jira stand out wasn’t just the integration of AI—it was how thoughtfully it was implemented. The team focused on ensuring that users could enrich, modify, and improve the AI-generated answers before sending them off to customers. They understood that while AI can streamline processes, the human component is irreplaceable.
💡Pro tip: Allow humans and AI to work in harmony. As you build your app, think about how your solution can enhance and extend the human element. It’s about collaboration between technology and people to create the best outcome.
✅ GPT Insights for Jira is now available on the Atlassian Marketplace. Checkout it out!
🌎 Solve real-world problems by looking at your own challenges
The team behind Intelligent Helper found themselves in a tight spot as the competition came close to closing. With only three weeks left to complete their project, rather than giving up, they drew inspiration from a challenge they personally faced. As a small team without a dedicated role for maintaining the product knowledge base, they relied on support agents to gather information after closing tickets, often leading to missed issues. Support tickets held valuable customer insights, but they lacked the resources to turn them into knowledge base articles. This forced new team members to sift through tickets to get up to speed. Their goal became to streamline the process with an AI-powered solution.
They realized they could create a solution that would benefit not only their own team but also other support teams by automatically generating insights with references from similar tickets. This would allow support agents to quickly draft responses without manually sifting through information.
💡 Pro tip: Consider tackling the challenges you face. Codegeist is the perfect opportunity to explore solutions, and if you’re dealing with an issue, chances are other teams are too. Let your personal experience guide you—real-world problems often lead to the best ideas, and the challenges you encounter can be the foundation for something truly innovative.
🔑 Use data to drive product development
GoMood faced a challenge early on when their original idea didn’t meet hackathon requirements. Instead of seeing it as a setback, the team embraced it as an opportunity to test their product discovery process. They dove into extensive user research, competitor analysis, and market-fit testing to validate their app idea. With each stage of development, they used data from user testing to refine their app, turning a potential roadblock into a data-driven path to success.
The result? GoMood, an app that analyzes text to automatically classify support issues by sentiment and emotion, providing real-time assistance to JSM agents. It gathers related issues and generates resolution suggestions, helping support teams respond faster and more accurately.
💡 Pro Tip: Stay flexible, and let data drive your product development process! When faced with a pivot, GoMood’s team used data and research to guide their decisions, transforming a challenge into a winning solution.
Takeaway for This Year’s Participants:
Last year’s champions showed that success at Codegeist isn’t just about technology—it’s about problem-solving, creativity, and adapting to new challenges. Whether you’re experimenting with AI, addressing a problem you’ve faced, or pivoting as you go, this is your chance to innovate. You might even end up listing your app on the Atlassian Marketplace!
Good luck, and we’re excited to see what you’ll create!
👉 If you haven’t already, register for Codegeist