Examples of capturing customer feedback for agile development
Customer feedback in agile development is a three-step process of gathering, documenting, and prioritizing. Here are examples from our product managers.
Inside Atlassian
How emotionally intelligent leaders build a culture of trust (and why!)
Trust makes doing your job as a leader easier in just about every way imaginable. You don’t have to read...
Advice, stories, and expertise about work life today.
Inside Atlassian: designing software with the customer at heart
I decided to sit down with different Jira designers to learn how they reimagined Jira as Jira Software, Jira Core, and Jira Service desk from a design perspective. The stories were endless, but three...
Inside Atlassian: building a culture of innovation
Fostering a culture of innovation isn't about providing ping-pong and free beer. It's about your values and how you live them. Here's a look at how we build a culture of innovation and how...
Keeping projects on track: four lessons for development managers
Imagine you had a product with millions of users, over five million lines of code, and more than 100 developers working on it. And then your company decided that this product had the opportunity...
How you can benefit from a growth mindset
The growth mindset can open pathways to more creativity and possibility, and enable the setting of higher goals and more achievement.
How to prioritize features using NPS®
In case you're unfamiliar, NPS stands for Net Promoter Score. NPS is a loyalty metric that quantifies how customers feel about your product. Let's take a look at how NPS can be used not...
Inside Atlassian: using scrum to balance operations and innovation on the support team
One of Atlassian's core values is "Be the change you seek." For Atlassian support, it means innovation can't be put aside, despite very busy schedules. In other words, obstacles to change can't stand in...
