Jira Service Desk
This article was written with Olga Rusnak of Railsware. —— In the late ‘90s and early 2000s, most technology companies...
One of the great things about Jira is that it is easily extensible. It’s extensiblity layer makes it easy to...
The Trade Desk is famous for automation--specifically when it comes to ad buying. But when their team was growing and growing, they had to use automation for their HR processes as well. For this,...
Community Support Starting July 10th, we will be supporting Server Starter Licenses* exclusively through the Atlassian Community. History of Starter Licenses...
Jira Service Desk Server 3.6 is here with collaborator comments, SLA improvements, and zero downtime upgrades. Allow collaborators to comment...
We’re excited to announce a new login-free portal, multi language support, and a new customer service template. Request help without having...