Articles About
Jira Service Desk
This article was written with Olga Rusnak of Railsware. —— In the late ‘90s and early 2000s, most technology companies...
After March 17th 2017, Jira 6.4 will no longer be supported by Atlassian. To stay on supported versions of Jira,...
A few weeks ago we kicked off the ITSM bootcamp with an overview of the Atlassian approach to ITSM. Over...
Jira Service Desk is focused on helping service teams deliver great customer service. Jira Service Desk’s powerful integration with Jira...
Ask anyone in IT – maximizing efficiency and minimizing small and monotonous tasks is the gold standard. Being able to...
Machine learning and automation can go a long way, but ultimately complex problems still need to be solved by people....