Articles About

Jira Service Desk

This article was written with Olga Rusnak of Railsware. —— In the late ‘90s and early 2000s, most technology companies...

Teams everywhere use Atlassian Jira Software, Jira Service Desk, and Jira Core to track software development projects, IT support, operations,...

In 2013, we launched Jira Service Desk with a simple vision: to build a modern flexible service desk for technical...

Businesses, no matter their size, run on technology. And that means that the continued availability of IT services is very...

Every day, we collect feedback from our 15,000 valued customers using Jira Service Desk to give great support. That’s why...

Let’s say your engineering team has gone agile. They work in sprints, collaborate, and are building a lot of great features. But there’s just one catch: you still have to wait for the release...