Jira Service Desk
This article was written with Olga Rusnak of Railsware. —— In the late ‘90s and early 2000s, most technology companies...
This year, more than 4,600 technical IT and DevOps professionals from around the world shared their experiences in the Puppet Lab's 2016 State of DevOps Report, helping the industry deepen its understanding of the...
Jira Service Desk is excited to announce that agents can now view, search, and share knowledge base articles directly from an issue. By being able to discover and share knowledge easily, IT teams can...
One outstanding feature of Jira Service Desk is its extensibility, through add-ons available in the Atlassian Marketplace. Once you know what you want out of an add-on, and do the right research, you can...
Portfolio for Jira 2.0 has arrived, featuring a new integration with Jira Software. The new integration means you can say goodbye to manually tracking progress and status using disconnected tools like spreadsheets. Now, your...
We're excited to unveil Connect for Jira Service Desk, our shiny new API that connects your Jira Service Desk with other software solutions. Whether you’re a Jira Service Desk admin or developer, there is...