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Jira Service Desk

This article was written with Olga Rusnak of Railsware. —— In the late ‘90s and early 2000s, most technology companies...

We found that roughly 40% of our Jira customers actually use Jira as a type of IT ticketing system. That's great! Jira has been known to be flexible for software teams developing software and...

JQL stands for Jira Query Language and is the most powerful and flexible way to search for your issues in Jira....

The added value in Data Center that makes it a great choice for enterprises.

By training your internal customers to come to Jira Service Management to report issues and request help, you can help them help others more efficiently.

How Data Center helps you manage your Atlassian products at scale.