Articles About

Jira Service Desk

Navigation that works the way you do. We’ve reimagined Atlassian’s navigation to be more intuitive, customizable, and built to scale with your team.

Every IT team faces the challenge of managing a constantly changing IT infrastructure, whether it’s rolling out new technologies, managing...

We found that roughly 40% of our Jira customers actually use Jira as a type of IT ticketing system. That's great! Jira has been known to be flexible for software teams developing software and...

JQL stands for Jira Query Language and is the most powerful and flexible way to search for your issues in Jira....

The added value in Data Center that makes it a great choice for enterprises.

By training your internal customers to come to Jira Service Management to report issues and request help, you can help them help others more efficiently.