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Jira Service Desk

Navigation that works the way you do. We’ve reimagined Atlassian’s navigation to be more intuitive, customizable, and built to scale with your team.

We often collect feedback and requests from people outside of our team. If they find a bug, need something done, or have a feature request – somehow and some way, they need to reach...

Learn about how email is the new ‘snail mail’ for service teams. This is the third post in our series...

For any IT team, understanding assets is the key to better service. Effective asset management means these questions always have answers. This results in better, smarter IT service and overall cost savings, as assets...

Learn about how email is the new 'snail mail' for service teams. This is the second post in our series on how your service team can build on top of email support with Jira...

By 2017, 132 billion business emails will be sent and received per day. By the time you finish reading this, 20 more billion business emails will be written.* Email is our go-to mode of communication....