Jira Service Desk
Navigation that works the way you do. We’ve reimagined Atlassian’s navigation to be more intuitive, customizable, and built to scale with your team.
With developers and IT teams working in separate systems, there are blind spots in the process. With no collaboration channel, IT teams don't get the visibility and communication they need on fixes and improvements....
Redefine what IT means to your business. Watch Jira Service Desk’s newest demo video to learn how to help customers serve themselves, as well as collaborate on tickets by @mentioning customers and agents.
Collaboration is near and dear to our hearts here at Atlassian. Collaboration, for us, is not just about sharing documents and communication in Hipchat and Confluence, but it’s in the DNA of all our...
Help yourself, with Jira Service Desk and Confluence. Confluence is the best way to build your team's knowledge and Jira Service Desk puts that knowledge to work. With the self-serve customer portal, you can...
Every day, service desk agents rely on various knowledge to solve customer problems. Whether it’s located in a document or...