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Jira Service Desk

This article was written with Olga Rusnak of Railsware. —— In the late ‘90s and early 2000s, most technology companies...

During my time at Atlassian, many Jira administrators have asked, “How do I share Jira with external partners in my...

IT organizations have the challenge of ensuring system uptime, supporting users, and managing inventory of both hardware and software. IT...

Here at Atlassian, we love using our own stuff. And when we’re not busy building kick-ass new products, we’re usually...

Information is power. When everyone’s priorities are clear, we can make better decisions for our project and the organization as a...

Half of the teams that use Jira also use Confluence. Development teams live in Jira where they track their work;...