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Jira Service Desk

This article was written with Olga Rusnak of Railsware. —— In the late ‘90s and early 2000s, most technology companies...

At Atlassian, we believe in providing our customers with deployment choice, whether that is in the Cloud managed by Atlassian or...

Last month, Atlassian attended SITS 2018, The Service Desk and IT Show. We staffed a busy booth, demoing our software and learning...

At Atlassian, we’re on a mission to make it easier and faster for IT teams to get work done. That’s...

This is a guest post written by Sam Rector, product marketing manager at Appfire, makers of the award-winning Bob Swift...

Nothing puts a drag on IT service teams and customer support teams like answering the same question across multiple tickets....