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Jira Service Desk

This article was written with Olga Rusnak of Railsware. —— In the late ‘90s and early 2000s, most technology companies...

Atlassian Support is a global operation. With six regions, 24/7 availability, 15 products, cloud and server deployments, and different support tiers,...

Need to comment on Jira issues with a table of data from Excel to support your findings? Here's the formatting shortcut you've been waiting for.

You may have noticed a theme these past few Jira Service Desk releases – the team has been focused on making approvals...

There's a way to re-write the script – here's how.

Since the announcement of priority schemes in Jira Software Server 7.6, the Jira Service Desk team has been working hard to...