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Jira Service Management

Delivering the latest in human-AI collaboration across our cloud portfolio

AI capabilities are now generally available across Jira Software, Confluence, Jira Service Management and more.

Industry analyst report gives top score for Jira Service Management in strategy category

Powerful generative AI capabilities in Jira Service Management will help enterprises deliver exceptional employee and customer service experiences at scale

With AirTrack, Jira Service Management will provide customers with a fuller, more accurate picture of all critical assets, minimizing operational risks, costs, and attack surfaces

Why this 160-year-old bank adopted Jira Service Management for better end-user experience and future flexibility.