Articles About

Jira Service Management

Discover how our latest AI and agentic AI advancements improve IT operations, employee support, and HR service management

Learn how a modern, unifying ITSM platform can help enterprises deliver consistently elevated service

AI capabilities are now generally available across Jira Software, Confluence, Jira Service Management and more.

Industry analyst report gives top score for Jira Service Management in strategy category

Powerful generative AI capabilities in Jira Service Management will help enterprises deliver exceptional employee and customer service experiences at scale