Articles About

Jira Service Management

Delivering the latest in human-AI collaboration across our cloud portfolio

The AI-powered virtual agent integrated into Jira Service Management enabled Atlassian to scale its IT service desk faster. Learn how it could benefit yours.

Remote work can make many people feel isolated. Learn how Atlassian's product and IT innovation teams engineered organic connections in a distributed work setting using Atlas.

Key product highlights from Atlassian Presents: High-Velocity ITSM.

Learn how Atlassian IT created a solution for managers to ease the promotions process, allowing them to better advocate for their employees.