Articles About

Jira Service Management

At Atlassian, our mission is to help unleash the potential of every team. As more teams make Jira their home...

Learn how a leading airline IT support firm wields Jira Service Management to deliver exceptional service to external customers, fast.

Goodbye spreadsheets, hello automation. Learn how Workato, an enterprise automation platform, cut ticket resolution time in just a few months using Jira Service Management.

See how Jira Service Management has accelerated global teams of all levels with actual customer case studies and additional analysis from Forrester Consulting.

Learn how Jira Service Management can ease customer support burden.

A new study details productivity gains, cost savings, and overall benefits of Atlassian’s service management solution.