Articles About

Jira Service Management

Discover how our latest AI and agentic AI advancements improve IT operations, employee support, and HR service management

Learn how Jira Service Management can ease customer support burden.

A new study details productivity gains, cost savings, and overall benefits of Atlassian’s service management solution.

The AI-powered virtual agent integrated into Jira Service Management enabled Atlassian to scale its IT service desk faster. Learn how it could benefit yours.

Remote work can make many people feel isolated. Learn how Atlassian's product and IT innovation teams engineered organic connections in a distributed work setting using Atlas.

Key product highlights from Atlassian Presents: High-Velocity ITSM.