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Jira Service Management

Discover how our latest AI and agentic AI advancements improve IT operations, employee support, and HR service management

Our IT team added powerful features to their workflows that make handling employee-related tasks more efficient, collaborative, and measurable.

With the help of Atlassian IT, the Foundation team tapped into Jira to unlock an innovative matchmaking method, saving nearly 300 hours of work.

Our service desk consolidation project transformed an outdated solution into a modernized workflow of tools and techniques in action.

Percept.AI and Jira Service Management will help enterprises deliver exceptional employee and customer support.

New report cites greatest strengths and strategy for Jira Service Management.