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Bringing this time-honored team tradition into the virtual world is easier than you might think. Here are a few pointers.

?! There's a hiccup with your service. You jump into incident-management mode. Your users, who are already tweeting and sending support tickets, need to know what's up. Your team needs to come together to...

One of our main goals as product managers as we move from casting the vision to executing is to de-pressurize the room – no one on the team should waste energy sweating over the...

Switch Communications is a San Francisco based company whose mission is to provide cloud-based business communications systems for the fastest...

Any team that slings code for a living deals with service issues. They know all too well the hated red alert... the dreaded text in the middle of the night... the loathsome ping from...

Are you on one of those teams that finds all kinds of ways to stretch the limits of its development tools? If you're at a big company, working on big projects stored in big...