Leveraging AI with the right tools can help your organization make better business decisions, enhance customer experiences, and give you valuable insights from data. Add up all those benefits, and integrating AI into your daily workflows can lead to significant growth and efficiency gains, whether you’re a small startup or a large corporation.
To help you understand which AI tools are available, we’ve compiled a list of the top solutions tailored to various business needs. These tools offer scalable solutions to drive innovation and optimize workflows, from writing assistance to task automation. Keep reading to learn more about:
- What are AI tools?
- Types of AI tools
- Key features to look for in AI tools
- Top 7 must-try AI tools
- Incorporate AI tools into your workflows with Atlassian
- AI tools: frequently asked questions
What are AI tools?
AI tools are software applications powered by artificial intelligence (AI) algorithms designed to automate tasks, analyze data, and enhance decision-making processes. They work by mimicking human cognitive functions, such as learning from patterns in data, recognizing images or speech, and making predictions based on past experiences. These tools can:
- Reduce manual workloads so users can focus on strategic work
- Extract valuable insights from large amounts of data
- Improve collaboration across teams to reduce silos
- Help companies make more accurate business decisions
AI tools find applications across various roles, including:
- Project management: AI tools can schedule tasks, allocate resources, track progress, and perform risk assessment, helping project managers streamline workflows and optimize project outcomes.
- Software development: AI tools can assist in code generation, bug detection, and automated testing, improving development efficiency and reducing time to market.
- Customer service: AI-powered chatbots and virtual assistants handle inquiries, provide personalized support, and resolve common issues, enhancing the customer experience and freeing human agents for more complex tasks.
- E-commerce: AI tools for inventory management, demand forecasting, recommendation systems, and customer service chatbots streamline e-commerce operations while keeping customers satisfied.
- Marketing: AI analyzes customer behavior, optimizes advertising campaigns, and personalizes marketing content to target specific audiences.
Types of AI tools
There are several different categories of AI tools, including:
- Writing assistance tools: These AI-powered tools help users improve their writing by suggesting grammar and spelling corrections, as well as style or tone recommendations.
- Chatbots: Chatbots simulate human conversation through text or voice, offering customer support, information, or entertainment. They can even escalate to human agents for hands-on support.
- Virtual assistants: These AI systems perform tasks or services for an individual, such as scheduling meetings, providing reminders, or answering questions.
- Natural language processing (NLP) tools: NLP tools analyze, interpret, and generate human language, enabling tasks like sentiment analysis, language translation, and text summarization.
- Recommendation systems: These AI algorithms analyze user preferences and behavior to suggest items, products, or content tailored to individual tastes.
- Image and speech recognition software: Image recognition software identifies objects, people, places, or actions within videos or images, while speech recognition software converts spoken language into text, allowing for hands-free communication and voice-controlled devices.
Key features to look for in AI tools
When searching for the best AI tools for your business, look for the following features to ensure they meet your needs and integrate seamlessly with your existing systems:
- Accuracy: Look for AI tools with high accuracy rates in performing their intended tasks. This ensures reliable results and minimizes errors in the decision-making process.
- Scalability: Any chosen AI tool should be able to scale with your business. They should be capable of handling increasing data volumes, user loads, or computational demands without compromising on performance.
- Integration capabilities: Verify compatibility with your current tech stack, including hardware, software, and data formats. Seamless integration and compatibility with common platforms and APIs reduce implementation time and costs while ensuring interoperability across systems.
- Ease-of-use: User-friendly interfaces and intuitive workflows maximize user adoption and productivity. Select AI tools that are easy to learn and operate, with clear documentation and support resources available.
Top 7 must-try AI tools
AI tools can significantly boost your team’s efficiency and effectiveness. From automating tasks for data analysis, improving brainstorming sessions, and helping teams accomplish more, these tools enable organizations to innovate, adapt, and thrive. Try these AI tools in your business:
Best for productivity: Atlassian Intelligence
Atlassian Intelligence boasts AI capabilities that help streamline project and task management, automate workflows, enhance collaboration, and translate data. It is built natively into popular Atlassian products like Jira, Jira Service Management, Confluence, Trello, and Bitbucket. Atlassian AI capabilities allow you to enhance team and individual productivity, drive teamwork, and make data-driven decisions.
With Atlassian Intelligence, teams can do more in less time with these popular features:
- Generative AI in the editor: Get to a first draft faster, summarize content, improve writing, and brainstorm ideas to enhance productivity.
- Virtual agent: Provides instant support to common inquiries to free up agent time and help teams deliver service at scale.
- AI-powered summaries: Quickly generate concise summaries of lengthy documents and comment threads to save time and improve clarity.
- Natural language to JQL: Simplify complex search queries by converting natural language intro Jira Query Language (JQL) commands.
- AI automations: Automate repetitive tasks, streamline workflows, and trigger actions based on predefined rules, allowing teams to focus on higher-value activities and increasing overall efficiency.
Best for video recording: Loom
Loom is a video recording tool with AI functionality that promotes video sharing and communication. It enables users to effortlessly create high-quality screencasts, webcam videos, and presentations. Loom’s AI features make video creation, editing, and sharing easier. You can automatically compose messages to accompany your video and add a call-to-action link.
This video recording tool also generates summaries, chapters, and titles for your videos while suggesting tasks and action items for participants and viewers. It even automatically removes silent parts and filler words, keeping your videos concise and engaging (and reducing the number of times you need to re-record!).
Best for chatbots: ChatGPT
ChatGPT is well known for being one of the best free AI tools. It’s a chatbot in and of itself, but it’s also a platform for creating chatbots that can understand and reply to messages using natural language processing.
Whether for customer service, virtual assistance, or interactive experiences, ChatGPT makes it easy to develop chatbots that feel natural and engaging.
Best for writing assistance: Grammarly
Grammarly is an AI writing tool that helps improve your writing by checking grammar, spelling, and style. With Grammarly’s new AI features, you can speed up your writing process by getting polished drafts in seconds.
The writing assistant AI tool also allows you to customize Grammarly to match your writing style and preferences, ensuring your messages match your brand and voice. Plus, it can generate ideas and structure for your documents, so getting the ball rolling is easier.
Grammarly can also help you quickly draft and respond to emails with summarized messages and content-specific prompts.
Best for content creation: Confluence
With the native generative AI in the editor in Confluence, you can quickly create, summarize, and analyze content. By referencing other Confluence pages and Jira tickets, you can contextualize prompts, ensuring your content is comprehensive and well-informed.
Moreover, AI can scan Confluence pages for key points, generating clear summaries and actionable items to help you quickly grasp the main ideas and relevant information.
To streamline the entire content creation process, use open-field AI prompts to produce how-to articles, reports, campaign plans, or strategy pages directly on a page.
Additionally, generative AI features can analyze existing content to define action plans and suggest steps to improve project management.
Best for workflow automation: Jira
Jira provides customizable options to automate your workflow, reducing manual work. You can set up automation rules using natural language to streamline processes, such as closing parent issues when the last sub-task is complete or notifying all team members when an issue status changes. With sample templates available, you can quickly set up automations with just a few clicks.
Rovo: Best for data analysis (coming soon!)
Rovo is powered by AI to analyze data and improve decision-making. It will help teams find information across various SaaS apps, learn and iterate on knowledge as they work, and get more done with virtual agents.
With Rovo Search, users can search for every answer, bringing the most relevant results across integrated apps. Additionally, you can engage in Rovo Chat to uncover critical insights and work directly with Rovo agents who help with everything from content creation to workflow management.
Incorporate AI tools into your workflows with Atlassian
Using AI tools within your business can greatly improve efficiency and productivity. Atlassian Intelligence offers various AI tools that are seamlessly built into popular Atlassian products such as Jira and Confluence. With features like AI summaries and generative AI in the editor, Atlassian Intelligence enables teams to work more effectively, make better decisions, and collaborate seamlessly.
Try artificial intelligence with Atlassian today.
AI tools: Frequently Asked Questions
What are the benefits of using AI tools?
Whether you’re using premium or free AI tools, they offer several benefits for businesses. They improve efficiency by automating repetitive tasks, allowing human staff to focus their energy on more creative or strategic activities. This automation also leads to cost savings by reducing the need for manual labor.
Additionally, AI tools enhance decision-making by providing insights from data analysis, helping businesses make better decisions. AI tools like chatbots and recommendations offer timely and relevant user assistance, making better customer experiences possible.
How do you choose the best AI tools for your business?
Assess your needs and goals to choose the best AI tools for your business. Then, evaluate the features of different AI tools to ensure they align with your requirements.
Consider scalability to accommodate future growth and integration capabilities to connect new AI tools with your existing systems seamlessly.