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Manager, Scaled Sales JSM

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Working at Atlassian

Atlassians can choose where they work—whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually as part of being a distributed-first company.

We are looking for a Manager who can build, develop, and empower a team of JSM-scaled sales executives. You should be passionate about building (and breaking) new systems so they are genuinely ready for scale. On the other hand, you should believe that the only constant is change, and although the JSM-scaled sales team has a clear swim lane, we are building an agile growth engine.


The JSM Scaled Sales team is focused on helping customers be successful in their Atlassian cloud Journey. We engage with SMB customers and are focused on Atlassian's Jira Service Management product. As a Manager, your goal is to provide your experience with sales strategies for your team. Last, you'd effectively and creatively coordinate the day-to-day, including team stand-ups, meetings, target setting, coaching, and performance management.


  • Use your strong background in managing B2B outbound sales teams focused on Jira Service Management new, upgrade, and expansion

  • Providing mentorship, coaching, and guidance to the sales team to help them develop their skills and achieve their individual targets

  • Developing and implementing strategic sales plans and initiatives to penetrate and expand market share in the SMB market in APAC

  • Setting performance goals and metrics for the sales team and monitoring their progress towards meeting these goals.

  • Analyzing sales data and market trends to identify opportunities for growth and improvement.

  • Display infectious energy for the customer experience, as well as empathy and a positive attitude for customer concern and growth

  • Expertly voice your opinion to make things better and while coaching your team to make improve their skills in managing a high volume of leads and opportunities of various sources and sizes through different channels (chat, phone, zoom & email, outbound)

  • Work collaboratively with a geographically dispersed team


  • Have 5+ years of management experience in a B2B SAAS sales environment in the APAC region

  • Strong a track record of success

  • You have a heart for and passion to provide outstanding customer growth through various platforms and collaborate with teams across multiple geographies

  • Knowledge of the APAC region and building out a territory

  • Experience using CRM, Pipeline Management, and Analytic tools

  • Motivated and inspired to coach, enable, and mentor selling professionals

  • You are an expert communicator and can creatively get your thoughts across diverse culture

  • You have experience delivering projects, from concept to execution

  • You love to work with people, help and develop your team to be successful in their daily tasks & especially in their future career

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

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