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6 Ways to Supercharge Developer Workflows with Jira Service Management

Executive summary

Teams across development and IT operations use Jira and Jira Service Management together to deliver value faster, make work more visible, and accelerate the flow of work.

This datasheet outlines six ways to supercharge developer workflows with Jira Service Management.

IN THIS DATASHEET, WE COVER:

The industry-leading Jira platform and how it unites dev, IT, and business teams

Popular service management use cases for software development teams

Licensing, user types, and role considerations for Jira and Jira Service Management

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Introduction

As every business is becoming digital-centric, high-quality software development is more important than ever. Development and engineering teams play a critical role in delivering customer value, revenue growth, and competitive differentiation.

However, while they are under pressure to ship more digital products and services faster, teams face challenges such as inefficient handoffs, extended lead times, and limited visibility from pipeline stages to final delivery.

To improve productivity, decrease time to market, and respond to incidents faster, development and engineering teams must prioritize and streamline the flow of work that matters while increasing visibility and collaboration with other teams, especially IT operations. Here are six ways to supercharge developer workflows with Jira Service Management:

Table of contents

  1. Unite development, IT, and business teams on one industry-leading platform
  2. Streamline development work intake and prioritization
  3. Create shared visibility into customer requests
  4. Deploy changes faster while minimizing risk
  5. Accelerate incident response and collaboration
  6. Unlock visibility across teams with asset and configuration data

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6 Ways to Supercharge Developer Workflows with Jira Service Management