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Collaborative incident management with Jira Service Management

Executive Summary


When an incident occurs, collaboration between Development and Operations is especially critical. Legacy service management tools reinforce traditional silos for these groups, limiting visibility, slowing resolution, and hindering the ability to learn and improve.

Only Jira Service Management puts all service teams together on the same platform, accelerating the flow of work between Development and IT Operations so you can rapidly respond to, resolve, and continuously learn from incidents.

Learn how Jira Service Management helps teams:

Restore service rapidly – because in our always-on world, every minute counts

Increase visibility and pace of work between Development and IT Operations teams

Practice people-centric incident management for continuous improvement

Download the complete solution brief

Collaborative incident management with Jira Service Management