In most cases, we recommend moving to our Cloud products as soon as possible. By partnering with Atlassian on their move to Cloud, customers have seen lower costs, increased reliability, uptime, and security, and can focus on innovation over maintenance.

For customers with business requirements that prevent you from operating in Cloud, we also continue to offer Data Center.
Start by comparing your options and assessing which is best for your organization. Upon determining which is the best fit, use our Cloud migration guide or Data Center upgrade guide to get started.

As of 23:59 AEST on February 15, 2024, Atlassian and Marketplace Partners no longer provide technical support for any issues, security updates, or bug fixes for critical vulnerabilities. Regular security updates help protect your business from threats and vulnerabilities, so we recommend moving to our Cloud or Data Center products as soon as possible.

The end of support applies to:

• Jira Software Server
• Jira Core Server
• Jira Service Management Server
• Confluence Server
• Bitbucket Server
• Crowd Server
• Bamboo Server
• Atlassian-built Server apps

Exceptions:

• Fisheye and Crucible: You are still able to purchase new licenses for Fisheye and Crucible, which remain in basic maintenance mode.
• Marketplace apps: After February 15, 2024, Server Marketplace apps will reach end of support.
• Atlassian-built apps included with a Data Center subscription: As part of the end of Server sale and support, we’ve included several Atlassian-built apps with a Data Center subscription:
  • Jira Software Data Center: Advanced Roadmaps (formerly Portfolio for Jira)
  • Confluence Data Center: Team Calendars for Confluence, Analytics for Confluence
  • Jira Service Management Data Center: Insight - Asset Management and Insight Discovery

If you don't have an existing Server license for the app, then as of February 2, 2021 you can no longer purchase or request a quote for any of these apps. These apps (or the equivalent native functionality) will only be available by moving to Cloud or Data Center.

As of February 15, 2024, Atlassian Marketplace no longer provides assistance with purchasing, renewing, upgrading, or promotion creation for any Server apps for Jira, Confluence, Bitbucket, Bamboo, and Crowd.

You may notice changes to the Marketplace including:

• Tabs related to Pricing, Privacy & Security, and Support are removed from the Server app listing page.
• Existing reviews for the app will be retained but the option to Write a review is disabled.
• Server apps with limited tabs and hosting selector with the server option will be retained until February 15, 2025.

We understand staying supported is a top priority. You have two options to move to a supported platform: migrate to Cloud or upgrade to Data Center. Cloud is our recommended option for the majority of our customers as it allows your teams to work faster, smarter, and stronger together on a trusted platform.

For next steps, we recommend:

• Claiming your free Cloud Migration Trial. We offer 60-day free Cloud Migration Trials for Server customers with expired maintenance. Please visit our documentation for more details.
• Reading our Cloud Migration Guide to learn everything you need to know for a smooth transition to Cloud. The guide is broken up into digestible I phases and highlights all the necessary tools, resources, and support you’ll need at each step.
• Ensure you’re on a Server version compatible with our migration tooling.

Compare Server and Cloud costs
With our personalized pricing calculator, quickly view costs and see your recommended next steps based on your current Server products.

Compare Server and Data Center costs
You can explore your options and see what upgrading to Data Center would cost here.

Since announcing the Server end of support in October 2020, we’ve been hard at work listening to your feedback, finding opportunities to better support you, and making improvements to our Cloud offerings and migration capabilities. To get up to speed on new developments, check out our regular updates in the Atlassian Community:

• November 2023 update
• July 2023 update
• December 2022 update
• September 2022 update
• June 2022 update
• February 2022 update
• December 2021 update
• July 2021 update
• December 2020 update

We know Data Center is a pivotal step in the long-term path to Cloud for our customers who can’t move yet due to company mandate or require a multi-year transition. We will continue to meet those needs; there are no plans to end support for Data Center.

February 2, 2021 - End of new Server license sales

• You can no longer purchase or request a quote for a new Server product, with the following exceptions:
  • Fisheye and Crucible: You can still purchase new licenses for Fisheye and Crucible, which remain in basic maintenance mode.
  • Bamboo Server: September 1, 2021 PT, will be the last day to purchase new Server licenses. After that date, we will cease new feature development for Bamboo Server and will end support for this product on February 15, 2024 PT. To learn more about Bamboo Data Center, visit our homepage.

February 2, 2021 - End of Server product feature development

• We are no longer developing new features for Server products. We’ll continue to provide bug fixes for Server products until February 15, 2024 PT.

February 2, 2021 - End of sale for apps now included in Data Center

• As part of the end of Server sale and support, we’ve included several Atlassian-built apps and new functionality with a Data Center subscription:
  • Jira Software Data Center: Now includes Advanced Roadmaps (formerly Portfolio for Jira)
  • Confluence Data Center: Now includes Team Calendars for Confluence and Analytics for Confluence
  • Jira Service Management Data Center: Now includes Insight - Asset Management and Insight Discovery
• What this means for customers with Server licenses:
  • If you don't yet use the app: As of February 2, 2021 PT, you can no longer purchase or request a quote for any of these apps. These apps (or the equivalent native functionality) will only be available by moving to Cloud or Data Center.
  • If you have an existing license for one of these apps: You can continue to renew support and maintenance for these apps until the end of support date.

May 1, 2021 - End of new Server app submissions

• For Marketplace Partners and developers, we no longer accept new Server app submissions for the Atlassian Marketplace.

February 15, 2022 - End of tier upgrades and downgrades for Server products and apps

• You can no longer upgrade or downgrade tiers for your Server products or apps. Changing tiers will only be available by moving to either Cloud or Data Center, with the following exceptions:
  • Starter licenses: Moving from a Starter to a full license is considered a new sale, which means that as of February 2, 2021 PT (the end of new license sales), you won’t be able to upgrade your Server Starter license to a full license. After that point, upgrading will only be available by moving to either Cloud or Data Center.
  • Fisheye and Crucible: You can still upgrade or downgrade tiers for Fisheye and Crucible.

February 15, 2023 - End of new Server app sales

• You can no longer purchase new apps for your existing Server licenses. App renewals are expected to be prorated with an end date of February 15, 2024 PT to match your Server products' end of support date.

February 15, 2024 - End of Server support

• Support and bug fixes are no longer available for your Server products and apps, and any renewals were prorated to match this date. To stay secure and benefit from continued innovation, we strongly recommend migrating to Cloud or Data Center before the end of support date.