Atlassian Intelligence and Rovo process your user’s inputs to provide the outputs your user has requested. We may also process organizational data from within your site that the user has permission to view and include that data with the user inputs so that LLMs can provide more accurate, relevant, and contextual responses.
The LLM providers we use do not use your inputs and outputs to improve their services. Neither OpenAI nor any other LLM provider retains your inputs and outputs.
In addition to the restrictive policies we have put in place for our LLM providers, we also limit the use and access of customer data within our platform. Customer inputs and outputs are used only to serve and improve individual customer experiences. They are not used for model training across customers.
Atlassian may store your inputs and outputs for a limited period of time to reduce latency, such as when displaying a page summary, or when required to provide a feature, such as displaying a search history. To learn more about how each feature uses customer data, please visit our transparency page.
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