Cloud Roadmap

Use a company-branded URL for your cloud site.

You can access all fields on your instance from within the request type configuration.

Ability for admins to manually rename groups in their organization, for standard (non-SCIM) groups.

Enable admins to manage how and when managed users create Atlassian products.

Admins can create and manage separate testing environments for each cloud site to ensure isolated testing and validation.

Use a company-branded URL for JSM Help Centers.

Admins can create and manage up to six separate sandbox environments for isolated testing and validation.

Get up-to-date information on the availability of new features in Product updates using real-time rollout data.

Jira admins can associate different priorities for different projects, add or remove priorities in the default priority scheme, or create their own custom priority schemes.

This feature extends the capability of Sandboxes.

Enterprise plan customers can now create more than 1 sandbox per production site, allowing them to streamline their change management and testing processes.

We're providing a way to centrally manage your fields in team-managed projects, along with performance improvements of views looking at a large number of issues such as the Backlog view.

Defer Rollout empowers Cloud Enterprise organization admins with enhanced control and flexibility, allowing them to temporarily defer the rollout of select changes in Jira, Confluence, and Jira Service Management.

A pop-up menu that will provide quick access to various commands and actions throughout Jira.

Utilizing Atlassian Intelligence, we are introducing the ability to perform basic or JQL searches in the issue navigator, via using only natural language input.

Users of the Jira Mobile app will be able to search across projects, issues, boards, and filters from a single search view.

Create rules easily with natural language in the Jira Cloud Automation rule builder powered by Atlassian Intelligence.

EAP for a new navigation experience with enhanced customisation options and improvements that help you find and navigate work more efficiently

Get insights across projects, instances and products with highly interactive and customizable dashboards.

Export your Atlassian data from the Atlassian Data Lake to external business intelligence tools.

Export your Atlassian data from the Atlassian Data Lake to external business intelligence tools.

AI powered summaries that identify trends and highlight anomalies so you can more easily understand the data you view in Atlassian Analytics and take action.

Configure your IP allowlist settings for Atlassian Analytics from the Atlassian AdminHub.

The Forge platform will support data residency in beta for apps that use exclusively Forge storage.

General Availability for new data residency controls in admin.atlassian.com for Marketplace apps.

Expands HIPAA eligibility to Standard and Premium customers (beyond current Cloud Enterprise Eligibility).

Allows customers operating HIPAA-compliant instances to turn on email and push notifications.

Primary product features are functional for screen readers, low vision, and keyboard-only users.

Compliance with regulations set by the German Association of the Automotive Industry (VDA).

Atlassian will make available our IRAP Protected Assessment Report.

Atlassian will provide Cloud Computing Compliance Criteria Catalog (C5) Type 2 attestation.

The Copy Product Data tool, used for cloud-to-cloud migrations, will now respect all Bring Your Own Key (BYOK) policies set on both your source and destination cloud sites.

Primary experiences in Jira, Confluence, and JSM will support Accessibility requirements to meet WCAG (Web Content Accessibility Guidelines) Level AA.

Atlassian will provide Cloud Computing Compliance Criteria Catalog (C5)Type 1 attestation in Q2 2025.

Store in-scope product data at rest in India.

Store in-scope product data at rest in Switzerland.

Logged-in users will be able to manage their cookie preferences and opt out of cookies that are not strictly necessary.

Store in-scope product data at rest in South Korea.

Introducing a new faster and more reliable backup and restore experience to admin.atlassian.com.

Introducing a new faster and more reliable backup and restore experience to admin.atlassian.com.

Our new backup and restore experience will be available in Open Beta to customers with the Cloud Enterprise plan.

Ability to select and move Jira Service Management projects from one instance to another using a simple interface with high reliability.

Ability to select and move Jira Service Management projects including their forms from one instance to another using a simple interface with high reliability.

Reliably copy Jira Service Management forms and both Team Managed and Company Managed projects between instances, using the cloud copy product data tool's user-friendly interface.

The ability to block LLM access to data in specific containers (projects/spaces) within Jira Service Management.

Provide in-product reporting to enable admins to analyze their Assets data and improve their decision making.

Provide the ability for Assets users to create a schema from a predefined template.

CMP fields in TMPs enable TMPs to be our vehicle for autonomy with alignment.

Allows portal customers to create requests with Forms and retrieve Forms on a request, as well as enable Connect apps to access and control Forms.

Visualize work in a centralized board to track, organize and prioritize your service project's issues.

Allows admins/agents to define email domains which will be automatically sorted into organizations.

Sort queues into custom groups so that your agents can find the queues most relevant to them.

Jira admins will be able to choose from a selection of request type and workflow templates and add them to existing service desks.

Empower operations and support teams to deliver exceptional service at scale, fast, with our AI-powered virtual agent for Slack.

Empower operations and support teams to deliver exceptional service at scale, fast, with our new AI-powered virtual service agent for Microsoft Teams.

Improving SLAs in Jira Service Management increases goal capacity by grouping tickets more effectively.

Store up to 3 million objects within Assets.

Get started faster with our wide assortment of request type templates in team-managed service projects.

We're thrilled to announce that this upcoming release will empower you to seamlessly surface objects from Jira Service Management Assets in Confluence.

Incorporation of AirTrack functionality concerning data reconciliation, management, and analysis of Assets.

Ability to see requestor and deployment related risk insights in change requests.

Use AI to group alerts and surface the ones that matter for faster incident management.

The ability to create additional Help Centers with distinct branding, topics, audience controls and announcements.

Users will be able to apply Project Role or Group permission restrictions to internal comments.

Admins will be able to configure the general settings of a board, including changing the board name, adding and removing board admins, configuring the JQL filter, and more.

Users will be able to schedule issues in the calendar and view work in a month view as a great way for team members to plan, track, and prioritize their work, as well as enable team leads to see potential roadblocks before they cause delays.

Automation rule that helps you create Slack and MS Teams channels to manage and collaborate on incidents more easily.

Ability to connect various Microsoft Teams tenant and Slack workspaces to swarm on alerts and incidents easily.

Jira mobile app users can test their alert settings to ensure alert push notifications are being delivered to their device, and easily fix them if they are not.

Empower teams to deliver exceptional service at scale, fast, with our AI-powered virtual service agent on the Help Center.

Ability to track and gate GitHub deployments on business critical services within change management.

Streamlined incident management is now available to all Jira Service Management Cloud customers.

Admins can pause automation rules for a specified time duration using the new “wait for a specified time period” component.

Out-of-the-box connectors to take actions on Cloud and On-premise systems with the ability to retrieve and use response payloads from those systems in automation rules.

Improvements of the ability to quickly link Assets to changes and incidents.

Admins can transition alerts and change their statuses to Open, Ack, Snooze, and Close, through automation rules.

Alert, on-call, and incident management features that were previously available through Opsgenie have been added to the Jira Service Management UI.

We're bringing language support to Forms.

We're making it possible to control who can raise certain requests by giving only specific people access.

The ability to update the layout and content of a Help Center home page to curate an experience that meets your help seeker’s needs.

JSM ChatOps Slack app bridges the gap between incident tickets on JSM and conversations within the Slack channel.

Admins can pause automation rules and specify alert events to resume them.

A step-by-step guide with instructions and automation rules to assist agents in resolving issues.

Efficiently resolve incidents by quickly accessing related articles and resources from similar past incidents

AI-generated incident summaries in Slack help new responders get up to speed so they can quickly start collaborating with their team.

Use AI to generate incident timeline entries from your chat messages and instantly record them in Jira Service Management.

Accelerate post-incident review (PIR) creation by providing an AI-generated summary of an incident that can be used to easily populate PIR details so Ops teams can save time without losing critical insights

You'll now be able to access Form fields with Smart values in Atlassian’s Automation platform.

You'll now be able to create new cascading fields in Forms, or link to existing Jira cascading fields

This feature will allow admins to configure custom email templates for their organization, and these templates can then be used by incident managers to quickly send updates to Stakeholders from an incident.

We are bringing the ability to create Custom Pages with Rich Content within the Help Center.

A feature enabling teams to receive Slack notifications through the ChatOps app whenever a scheduled on-call user goes on or off duty.

Agents can now quickly generate drafts for knowledge base articles using Atlassian Intelligence.

Seamlessly integrate Automation rules with intent flows in the Virtual Service Agent.

Seamlessly integrate Workato recipes with intent flows in the Virtual Service Agent.

For different alert integration types with third party tools, users can currently use only fields that have been pre-defined in the alert configuration for applying conditions for alert creation.

We're adding new Forms triggers (form attached, form opened for edits), actions (change form status), and smart values (form locked status) to enable you to build even more powerful Automation rules to streamline processes

Admins will be able to configure which users and groups are able to view a form.

You'll now be able to configure which attributes of the Assets object you'd like to display for Assets fields linked to Forms

Parallel branching, conditional branching and conditional delay are the first set of advanced capabilities for Automation available across Jira products and Confluence.

Use a company-branded URL for your cloud site.

We are updating the ‘Advanced Issue Search' for faster page loads and smoother in-page interactions as well as improved efficiency, with the introduction of new features like inline editing and an improved JQL editor.

Provides admins with insights and recommendations to help clean up their instances to improve performance.

Support for 20,000 agents on a single site of Jira Service Management.

Store up to 3 million objects within Assets.

Admins will be able to enforce 2FA on external users who access their organization's products by delegating authentication to a third-party via SAML.

Enforce 2FA on external users via a temporary one-time password sent to their email address when they try to access your organization's products.

Delegate authentication of JSM portal-only customer accounts to a third-party via SAML.

Encrypt product data with a key you manage in your own instance of AWS KMS.

Early access for expanded Jira BYOK encryption scope to include all applicable Jira Service Management issue data and assets.

The BYOK Encryption solution currently offers support for 2 dual-region realms (US and EU) to ensure high availability.

Enhancements to the current bring-your-own-key (BYOK) solution to increase customer control and visibility over data access.

Use a single set of users and groups across multiple cloud products and instances.

Automatically provision and deactivate JSM portal-only customer accounts when users are added or removed from an external directory.

Enterprise admins will have centralized tools to manage Automation access and usage across their organization.

Improving the way admins understand and troubleshoot automation rules across their organization.

Providing a better experience for using smart values when creating your Automation rules.

Automate Compass activities from Jira and Confluence to help teams stay across the current status of their Compass components, and manage work to get the component scorecard back on track with new Automation templates.