Atlassian Supplier
Categories
Check Payment Status
Check Payment Status
The average invoice processing time ranges 10-15 business days from the receipt date of your invoice. Once an invoice is duly approved, it will be included in our weekly payment run every Tuesday. The payment will be deposited into your bank account within 2-3 business days from the payment date.
For invoices submitted directly via the Coupa e-Invoicing option, you can check the payment status by logging into your CSP account.
Step 1
Go to Invoices menu
![In case supplier wants to check their invoice status, just go to Invoices tab and search the invoice number in the search tab](https://wac-cdn.atlassian.com/dam/jcr:c28c77ed-fe1e-434a-a9a5-f5759819bdb6/Check-Payment-Step-1.png?cdnVersion=1880)
Step 2A
Search for the Invoice number
![In case supplier wants to check their invoice status, just go to Invoices tab and search the invoice number in the search tab](https://wac-cdn.atlassian.com/dam/jcr:3e95f965-3468-4aa7-a783-efa862690bae/Check-Payment-Step-2.png?cdnVersion=1880)
Step 2B
Click on the Invoice number
![Invoice number will be displayed. Click the invoice number to check if it’s already paid or not](https://wac-cdn.atlassian.com/dam/jcr:72691b19-1bc3-4438-859b-be703b85b481/Check-Payment-Step-2b.png?cdnVersion=1880)
Step 3
Scroll down to Payments
![Scroll down and go to Payment section, click the dropdown arrow to display payment date](https://wac-cdn.atlassian.com/dam/jcr:1db419e5-ea97-45d4-8103-7543649094c3/Check-Payment-Step-3.png?cdnVersion=1880)
Step 4
Click the expand arrow in the Payments section to display the payment date.
If your invoice was submitted via email, you may inquire the status of your invoice by raising a request with Accounts Payable Service Desk.
![Payment date is displayed](https://wac-cdn.atlassian.com/dam/jcr:71084f8f-6ac1-4d98-9dce-5b69ed2501b6/Check-Payment-Step-4.png?cdnVersion=1880)