Future Data Center pricing
Atlassian is updating the list price of the following Data Center products on February 15, 2024 PT:
- Jira Software
- Confluence
- Jira Service Management
This price update impacts new purchases as well as renewals and upgrades of existing products. If a quote is generated before February 15th, 2024 PT, we will honor it under the prior price until the quote expires. Quotes generated on or after February 15th, 2024 PT will be based on the new prices.
This page provides FAQs related to the upcoming price updates and detailed pricing tables by product and user tier. New pricing will not go into effect until February 15th, 2024 PT. If you would like to talk to us directly about how these changes impact you, please contact our support team.
General questions
The price changes will take effect on your next renewal on or after February 15, 2024 PT. |
In the last 12 months, we’ve released enhancements and features such as:
These are just a handful of the improvements that have been made within the past year, with many more in the works. Be sure to check out our Data Center Roadmap to see the latest and upcoming features we’re building into our Data Center products. |
Atlassian Marketplace apps are not part of this pricing change. Marketplace app pricing is determined by the 3rd-party app developer and therefore prices are always subject to change. Questions regarding pricing changes for Marketplace apps should be directed to the app developer, who can be contacted using their information located in the Atlassian Marketplace. |
These updates reflect our ongoing commitment to enhancing Data Center, our premier self-managed offering, by improving performance at scale, delivering trusted enterprise-grade security and compliance, and modernizing native product capabilities to help boost productivity. To see the latest improvements we have launched in the last 12 months, please refer to our product investments. |
You can renew your Data Center license and claim a free Cloud migration trial to test out features, build a proof of concept, and plan your Cloud migration. We also offer Dual Licensing discounts to help migrate to Cloud for interested customers. |
Option 1: Renew your existing Data Center subscription: Your Data Center renewal price will depend on the date you create a renewal, upgrade, or downgrade quote. Data Center customers can renew anytime through MAC. Option 2: Explore your Cloud migration options: If you are considering a move to Cloud, you can take our step-by-step assessment to get a personalized migration recommendation and resources tailored to your team’s migration needs. When you move to Cloud, you get the best of Atlassian – a platform that grows with you, integrates with all your tools, and gets smarter and faster every day. To support you with this transition, you can: Sign up for a free Cloud migration trial. We are offering all Data Center customers the ability to explore, evaluate, and migrate to Cloud for free for the remainder of your Data Center subscription (max 12 months and 10,000 users). Option 3: Renew your products with a multi-year contract Contact us to discuss your options for locking in a 12 or 24 month term. |
Billing & licensing questions
To calculate your updated annual price, you need to be a billing and/or technical contact on a paid invoice. Log into my.atlassian.com and follow these steps:
A note on Data Center pricing: Atlassian uses a fixed tier price model for annual pricing. For example, Jira Software with 450 users would be calculated at the 500 user tier for an annual cost of $44,000. For additional clarity, consider the following scenario: if you add 75 users to your 450 users on Jira Software, you would now have a total of 525 users. This puts you in the 1,000 user tier at $76,000 annually - you would not pay for the 450 users and the 75 users separately in their respective tiers. Please note that annual tiered pricing varies across Atlassian products and plans. |
You can continue to renew your Data Center subscription for up to two years. Contact us to discuss your options in more detail. |
Contact us to discuss your options for locking in a 12 or 24 month term. |
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If your subscription expires and/or you renew before February 15, 2024 PT, you will be on current pricing. If your subscription expires or is renewed on or after February 15, 2024 PT, you will be placed on the new pricing. |
Academic discount percentages will remain the same. Qualifying collegiate-level or higher academic institutions can receive 50% off commercial prices for new purchases, upgrades, and renewals of Atlassian products. |
Community discount percentages will remain the same. Qualifying charitable non-profit organizations that are non-government, non-academic, non-commercial, non-political, and have no religious affiliation can still receive Community licenses at no cost. Additionally, you can migrate to a Cloud Community subscription at a 75% discount from Cloud list pricing. |