Overview of the Accessibility Program

We are just beginning our journey to make Atlassian’s products accessible. Our journey will pass through several phases. We are currently working to address any critical issues that block key user journeys. We will then focus on achieving conformance with WCAG 2.2 AA across each product, and that work will blend into the work to deliver highly usable experiences for people living with disability. In parallel, we will be changing the way we work so each team considers accessibility as a natural part of our design and engineering lifecycle.

The following video provides an overview of how we are changing our philosophy, our approach, and the way we invest.

Recommended Technology

We test our software using a variety of screen readers and browsers. We've found the following combinations provide the most accessible experience when using our products:

• If you're using Windows, we recommend using NVDA with Firefox or JAWS with Chrome
• If you're using OSX, we recommend using VoiceOver with Safari.

Reporting Accessibility Issues

If you require accessibility support or have encountered a problem with one of our products, please use the Accessibility Support Portal.

Accessibility Support Portal

The Accessibility Support Portal is the easiest way to:

• Get Product Accessibility Support
• Report Accessibility Bugs
• Suggest Accessibility Improvements
• Communicate your accessibility needs

If you are unable to access or use the Accessibility Support Portal please contact us via the following email address a11y@atlassian.com

Once your submission has been received it will be reviewed and appropriate actions taken.

Public Accessibility Backlogs

View our public dashboard of critical accessibility issues and their statuses.

For our backlog of known accessibility issues being tracked for remediation please visit https://jira.atlassian.com/issues/.