The Total Economic Impact of Confluence for Knowledge Management

Learn about the current state of the knowledge management market, along with the huge productivity and revenue gains that enterprise organizations saw after deploying Confluence across all teams in the organization.

Off the heels of our commissioned Forrester Consulting Total Economic ImpactTM of Confluence study, join guest speakers from Forrester and Jessica Mills, Principal Product Marketing Manager at Atlassian, to discuss:

  • The state of the knowledge management market, and how AI is transforming the way all teams create, manage, and share knowledge
  • How Confluence has helped organizations achieve one space for everyone to organize, discover, and search information in one place
  • How a composite organization representative of interviewed customers achieved 428% return on investment, equating to $21.1M in total benefits and $9.2M in savings, in just 3 years after adopting Confluence

Relatori

Featured guest: Erach Desai

Senior TEI Consultant, Forrester

Prior to becoming a senior TEI consultant at Forrester, Erach worked as an independent consultant focused on market analysis and business strategy for technology companies. Erach has more than twenty years of market analysis, investment research, and high-tech industry experience; having worked as a sell-side analyst at various investment banks, a product marketing manager for enterprise software companies, and a design engineer for semiconductor companies.

Featured guest: Will McKeon-White

Analyst, Infrastructure and Operations, Forrester

Will is an analyst on Forrester's infrastructure and operations (I&O) team, focusing on modern service delivery. His research helps enterprises understand and capitalize on advances in processes and technologies for more effective IT and business service delivery, including enterprise service management (ESM) and IT service management (ITSM) and the use of ChatOps and chatbot capabilities to facilitate better help desk and employee support, incident resolution, and IT team effectiveness. Prior to becoming a researcher, Will was a research associate with Forrester's I&O team, covering various technology topics, including ESM, automation, cloud, robotic process automation (RPA), disaster recovery technologies, infrastructure transformation, and composable infrastructure.

Jessica Mills

Principal Product Marketing Manager, Atlassian

Jessica Mills supporta la strategia aziendale di marketing dei prodotti per Confluence presso Atlassian. È estremamente concentrata sulla creazione di esperienze eccezionali per i clienti e sul consentire alle organizzazioni di trasformare il loro modo di lavorare. Da più di dieci anni Jessica si dedica alla promozione di iniziative di marketing dei prodotti B2B, dalle startup in forte crescita alle imprese globali, tra cui Salesforce, Akamai e Zendesk.