Forrester: 10 Trends That Shaped Modern Infrastructure and Operations in 2020
Learn what modern I&O team should start, continue, and stop doing
Infrastructure and operations (I&O) professionals have never been under more pressure to change. From cloud-native approaches to product teams and DevOps, the challenges just keep coming, and many I&O teams report great uncertainty about the future.
In this report, Forrester shares the top 10 trends that shaped the I&O role in 2020 and summarizes what the modern I&O team should start, continue, and stop using.
Download the report where we believe you will learn:
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How to stop overcontrolling and overspecializing
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Why collaboration and automation trump process and standard procedures
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The importance of integrated product teams and the collaboration of products
Jira Service Management is the only Jira-based IT Service Management solution that helps IT, Ops, and Dev teams deliver services at high-velocity with increased visibility into work. Learn how to evolve your I&O team today.