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Opsgenie vs PagerDuty: The choice is clear

Opsgenie has better functionality at a fraction of the cost. Switch today.

Opsgenie vs. PagerDuty

Opsgenie is a powerful alert and on-call management solution. Teams choose Opsgenie to keep their critical services always-on and high performing.

Hand inserting piece into workflow

Smart Notifications

Customize routing rules, on-call schedules, and escalation policies based on how your team is structured so they can resolve every issue and stay in control.

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Free 24/7 Support

Connect with the Opsgenie support team via email, chat, or phone, 24/7.

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Lower your total cost of ownership (TCO)

Opsgenie is a complete alert and on-call management solution (no expensive add-ons required).

Looking for more than alerting? Try Jira Service Management for end-to-end Incident Management.

The Opsgenie Advantage

 

Opsgenie

PagerDuty

Flexible alert management with advanced routing, tagging, and escalation out-of-the-box

Opsgenie

PagerDuty

Free stakeholder licenses to keep all team members updated about critical issues

Opsgenie

PagerDuty

Heartbeat monitoring ensures your monitoring and logging tools are active and connected

Opsgenie

PagerDuty

Incident investigation views with system change, root cause context, and deployment rollback

Opsgenie

PagerDuty

Service-level status pages are included in the price

Opsgenie

PagerDuty

Incoming call routing across the US, Canada, and International

Opsgenie

PagerDuty

24/7 customer support

Opsgenie

PagerDuty
Quotation marks

“I had familiarity with PagerDuty, I knew the pain of that really. Opsgenie stood out right away. It was modern, the mobile app seemed easy to use, the API calls were good, and the Slack integration was built-in.”

'- Kyle Moshetto, Dir of DevOps & Security, Bitly
Learn more

Learn more about Opsgenie

State of incident management report PDF cover
Report

2023 State of Incident Management Report

Read the report
Incident management: a getting started guide
Guide

Incident management: a getting started guide

Read the guide
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CUSTOMER STORY

Looker trusts Opsgenie to help deliver their service to 200,000 users every day

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FAQ

Is Opsgenie free? Copy link to heading Copied! show

Opsgenie has a Free plan with basic alerting and on-call management included for up to 5 users. You can sign up for a free trial of our Essentials, Standard, and Enterprise plans as well. Check out the pricing page for complete details.
Can I use Opgsenie with Jira Service Management? Copy link to heading Copied! show

Opsgenie functionality is included across various cloud plans of Jira Service Management to deliver end-to-end incident management. Or Opsgenie is also available as a standalone offering that integrates into any IT or dev stack.
Do I need to purchase add-ons to enhance Opsgenie functionality? Copy link to heading Copied! show

Opgsgenie has several plans to fit your organization’s needs as you scale. Functionality and usage limits apply, but there are no additional add-ons to purchase for alerting and incident management.
How does the price of Opsgenie compare to PagerDuty? Copy link to heading Copied! show

Opsgenie has a lower total cost of ownership than PagerDuty. Opsgenie’s product editions includes more out-of-the-box alert and on-call management features and functionality.

Opsgenie’s flexible rules engine includes all of the capabilities teams need to customize alert routing and on-call schedule with no add-on charges required for a complete solution. Check out the pricing page for complete details.
Can I integrate Opsgenie with ITSM solutions like ServiceNow? Copy link to heading Copied! show

Yes you can. ServiceNow customers who need a customizable alerting and on-call management to keep their critical systems always on choose Opsgenie. Our bi-directional integration allows ServiceNow to send alert and incident details to Opsgenie and alert notifications generated in Opsgenie can be sync’d to ServiceNow.
Does Opsgenie integrate with Jira? Copy link to heading Copied! show

Yes, Opsgenie integrates with Jira. You can integrate Opsgenie with hundreds of powerful apps and web services to sync alert data, and streamline your workflow. 
Why should I switch to Opsgenie? Copy link to heading Copied! show

Opsgenie empowers Dev & IT Ops teams to plan for service disruptions and stay in control during incidents. It helps teams identify, resolve, and learn from incidents so they don’t happen twice. Opsgenie:

  • Provides actionable and reliable alerting so you never miss a critical alert
  • Makes on-call management easy with schedules and built-in routing
  • Helps you pinpoint areas of success and opportunities for improvement with reporting and analytics
Users submitting tickets at a service desk

Choose Opsgenie today

All the features your team needs to deliver great service, fast on the same platform where developers and business teams already work. Opsgenie is a powerful alert and on-call management solution that offers:

  • On-call management & escalations
  • Actionable & reliable alerting
  • Advanced reporting & analytics
  • Hundred of integrations
Try it free
Watch demo
Try it free
Watch demo

Ready to make the switch? Still have questions? We’re always here to help. Contact sales now