Forrester Consulting's Proven Drivers for Unlocking High-Velocity ITSM: A Spotlight on Europe

In uncertain times, I&O organizations across the globe are tasked with navigating complex and interconnected waves of disruption. Leading I&O teams must combine speed, agility, and innovation in order to transform. 

Atlassian commissioned Forrester Consulting to evaluate key drivers for high-performing European I&O organizations.

Read this commissioned study to learn what separates high and low performers, such as: 

• Prioritizing high-velocity delivery, without sacrificing security and quality 
• Investing in flexible technology (e.g. ITSM tools, automation) 
• Encouraging open knowledge sharing and continuous improvement