All about AIOps in Jira Service Management

AI for IT Operations is revolutionizing how teams come together to detect, resolve, and learn from every incident. In this 45-minute webinar, Atlassian experts will share the latest AIOps capabilities in Jira Service Management, strategies for implementation, and how we think about building the future of IT Operations workflows.

ITOps teams are the backbone of any organization, acting as the superheroes dedicated to improving the resilience and performance of digital products and services. Amidst growing I&O complexity and broader digital transformation initiatives, ITOps teams have a big remit - with even bigger consequences for disruptions to service. Research indicates that downtime can have a staggering financial impact, costing organizations billions of dollars in lost revenue and brand perception.

Incidents will always happen. What matters is how responsive ITOps teams can be in taking action and reaching a resolution. Increasingly, AI is playing a larger role in detecting, resolving, and preventing disruptions to service. Join us to explore:

  • Atlassian’s strategy for AIOps: keeping a human in the loop, data trust and safety, and explainability - attributing sources and rationale behind AI-powered recommendations.
  • The latest AIOps features in Jira Service Management geared towards the three pillars of ITOps: detecting, preventing, and resolving incidents.
  • How to overcome common challenges faced during incident response, such as alert fatigue, manual processes, and the lack of effective collaboration among siloed teams.

Join the webinar and start improving your own AIOps practices to ensure uptime, maintain high performance, and manage reliable systems.

Intervenants

Bimal Jayadev

Senior Product Manager, Atlassian

Bimal est responsable produit pour les fonctionnalités AIOps au sein de Jira Service Management.

Grady Gausman

Senior Product Marketing Manager, Jira Service Management, Atlassian

Grady est Product Marketer pour Jira Service Management. À ce titre, il travaille avec un large public d'analystes et de clients afin de comprendre les défis auxquels sont confrontés les professionnels de l'informatique d'aujourd'hui et la manière dont Atlassian peut soutenir les pratiques de gestion des services pour tous les types d'équipes. Amateur de plein air, il aime pratiquer le ski, la randonnée et l'escalade dans le Nord-Ouest du Pacifique.