Total Economic Impact of Jira Service Management & AI
Not getting the most of your IT service management solution? Join us to uncover the findings from a commissioned study by Forrester Consulting on behalf of Atlassian: The Total Economic Impact™ of Jira Service Management. You’ll hear how customers who switched to Jira Service Management improved collaboration, visibility, and the flow of work by connecting their teams on one platform - all at a fraction of traditional solution costs. And with AI reshaping the world of work, we’ll dive deeper into key AI features in Jira Service Management and their impact on service delivery for modern operations and support teams. Register to join this 45-minute webinar live or to receive a link to the on-demand version as soon as it's available (about 24 hours after the first broadcast).
Whether it’s supporting internal employees, responding to an incident, or approving a change, every minute counts for your service teams. However, we know traditional service management platforms come up short of delivering real value to today’s enterprises.
That’s why we commissioned a recent study with Forrester Consulting to calculate the significant value enterprise customers found by switching to Atlassian for service management. They found customers:
- Realize a total return on investment (ROI) of 275% and $9.5M total benefits over a three-year period
- Save $2.3M by replacing their traditional ITSM solution
- See $2.9M in service desk productivity gains for IT and business teams
Join Senior Product Marketing Manager for Jira Service Management, Grady Gausman, and Senior Technical Product Marketing Manager, Jennifer Fish, for this webinar to learn more about the study and:
- How customers are cutting costs by switching from a traditional ITSM solution
- How Jira Service Management improves service desk productivity with stronger collaboration, visibility, and flow of work
- How the latest AI features create tangible value
Plus, you'll get a sneak peek at our AI roadmap for ITSM!
Intervenants
Jennifer Fish
Senior Technical Product Marketing Manager, ITSM, Atlassian
Aradhana Arora, basée à Melbourne, en Australie, est Principal Solutions Strategist au sein de l'équipe Solutions Acceleration d'Atlassian. Elle collabore avec des Global Alliance Partners et des Solution Partners de la région APAC pour établir et améliorer leurs pratiques et capacités avec Jira Service Management (JSM). Son rôle consiste à accélérer les ventes des canaux de distribution et la stratégie de solutions en permettant aux partenaires de vendre et de fournir conjointement la solution de gestion des services d'entreprise (ESM) d'Atlassian via JSM.
Grady Gausman
Senior Product Marketing Manager, Jira Service Management, Atlassian
Grady est Product Marketer pour Jira Service Management. À ce titre, il travaille avec un large public d'analystes et de clients afin de comprendre les défis auxquels sont confrontés les professionnels de l'informatique d'aujourd'hui et la manière dont Atlassian peut soutenir les pratiques de gestion des services pour tous les types d'équipes. Amateur de plein air, il aime pratiquer le ski, la randonnée et l'escalade dans le Nord-Ouest du Pacifique.
