Providing context for context switching
Join Appfire for a deep dive into the challenges caused by context switching, and how your organization can overcome them. Benefit from real-world examples of companies that have met this challenge head on and come out stronger on the other side.
Your support teams focus on two things: boosting efficiency and improving communication. That's why you probably use platforms like Atlassian and Slack.
But that leaves one other challenge to solve for: context switching. Because jumping between different platforms to get things done wastes time, creates the opportunity for mistakes, and frustrates your team members.
Join Appfire for a deep dive into solving the problems caused by context switching.
In this session, we’ll cover:
- Impacts of context switching
- Strategies to reduce context switching
- Real-world examples
- Expert demo of a powerful solution that solves this problem
Minimizing context switching speeds up resolution times, enhances reporting, and boosts employee and agent satisfaction. Join us and learn how to streamline your team’s issue resolution system.
Intervenant
Logan Vantrease
Solutions Advisor, Appfire
Meet Logan Vantrease, the trailblazer behind Nextup's innovative Slack and Jira integration! As the very first employee at Nextup, Logan was instrumental in creating new ways to connect systems and streamline workflows through Slack. His pioneering efforts paved the way for more efficient and connected work environments.
Now, as a Solutions Advisor at Appfire, Logan is the expert in all things chat and Atlassian. He focuses on ITSM apps, helping clients enhance their use of Atlassian tools to create seamless, end-to-end workflows that start and end in chat. Logan's mission is to make your workflows smoother and more efficient, reducing context switching and boosting productivity.
