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Data Center Pricing & Licensing

Data Center Term Licenses

What is Data Center? Copy link to heading Copied! Show

Data Center is a deployment option providing high availability and performance at scale for your mission critical Atlassian applications. Our Data Center offering is available for Jira Software, Confluence, Bitbucket, Jira Service Management, Crowd, and Bamboo. Please see our Data Center information page for more details.
Can I trial Data Center? Copy link to heading Copied! Show

You can trial Data Center clustering by downloading some or all of our Data Center products (Jira Software, Confluence, Bitbucket, Jira Service Management, Crowd, or Bamboo) and creating a new Data Center trial license in my.atlassian.com to enable active clustering. 
How do Data Center subscriptions work? Copy link to heading Copied! Show

Data Center products are based on annual subscriptions. Data Center subscriptions do expire and are not perpetual. 

To continue using your Data Center subscription after your annual subscription expires, you must renew your subscription. The renewal cost is the same cost as a new license purchase for the user tier you require. 
What does a Data Center subscription cost? Copy link to heading Copied! Show

The pricing below applies to customers purchasing Data Center for the first time.

Jira Software Data Center pricing:

Learn more about Jira Software Data Center
UsersCommercial Annual PriceAcademic Annual Price
1 - 500USD 51,000 USD 25,500
501 - 1,000USD 87,000 USD 43,500
1,001 - 2,000USD 158,000 USD 79,000
2,001 - 3,000USD 218,000 USD 109,000
3,001 - 4,000USD 277,000 USD 138,500
4,001 - 5,000USD 337,000 USD 168,500
5,001 - 6,000USD 431,000 USD 215,500
6,001 - 7,000USD 496,000 USD 248,000
7,001 - 8,000USD 561,000 USD 280,500
8,001 - 9,000USD 625,000 USD 312,500
9,001 - 10,000USD 690,000 USD 345,000
10,001 - 15,000USD 755,000 USD 377,500
15,001 - 20,000USD 820,000 USD 410,000
20,001 - 25,000USD 884,000 USD 442,000
25,001 - 30,000USD 949,000 USD 474,500
30,001 - 35,000USD 1,014,000 USD 507,000
35,001 - 40,000USD 1,079,000 USD 539,500
40,001 - 45,000USD 1,143,000 USD 571,500
45,001 - 50,000USD 1,208,000 USD 604,000
50,001 - 60,000USD 1,386,000 USD 693,000
60,001 - 70,000USD 1,583,000 USD 791,500
70,001 - 80,000USD 1,777,000 USD 888,500
80,001 - 90,000USD 1,968,000 USD 984,000
90,001 - 100,000USD 2,156,000 USD 1,078,000
100,001 - 110,000USD 2,341,000 USD 1,170,500
110,001 - 120,000USD 2,524,000 USD 1,262,000
120,001 - 130,000USD 2,705,000 USD 1,352,500
130,001 - 140,000USD 2,884,000 USD 1,442,000
140,001 - 150,000USD 3,061,000 USD 1,530,500
150,001 +USD 3,237,000 USD 1,618,500

Confluence Data Center pricing:

Learn more about Confluence Software Data Center
User CountCommercial Annual PriceAcademic Annual Price
1 - 500USD 32,000 USD 16,000
501 - 1,000USD 58,000 USD 29,000
1,001 - 2,000USD 110,000 USD 55,000
2,001 - 3,000USD 167,000 USD 83,500
3,001 - 4,000USD 222,000 USD 111,000
4,001 - 5,000USD 277,000 USD 138,500
5,001 - 10,000USD 331,000 USD 165,500
10,001 - 15,000USD 360,000 USD 90,000
15,001 - 20,000USD 389,000 USD 97,250
20,001 - 25,000USD 418,000 USD 104,500
25,001 - 30,000USD 446,000 USD 111,500
30,001 - 35,000USD 475,000 USD 118,750
35,001 - 40,000USD 504,000 USD 126,000
40,001 - 45,000USD 577,000 USD 144,250
45,001 - 50,000USD 631,000 USD 157,750
50,001 - 60,000USD 737,000 USD 184,250
60,001 - 70,000USD 840,000 USD 210,000
70,001 - 80,000USD 941,000 USD 235,250
80,001 - 90,000USD 1,041,000 USD 260,250
90,001 - 100,000USD 1,138,000 USD 284,500
100,001 - 110,000USD 1,234,000 USD 308,500
110,001 - 120,000USD 1,329,000 USD 332,250
120,001 - 130,000USD 1,422,000 USD 355,500
130,001 - 140,000USD 1,515,000 USD 378,750
140,001 - 150,000USD 1,606,000 USD 401,500
150,001 +USD 1,697,000 USD 424,250

Bitbucket Data Center pricing:

Learn more about Bitbucket Data Center
User CountCommercial Annual PriceAcademic Annual Price
1 - 25USD 2,300 USD 1,150
26 - 50USD 4,200 USD 2,100
51 - 100USD 7,600 USD 3,800
101 - 250USD 15,200 USD 7,600
251 - 500USD 20,200 USD 10,100
501 - 1,000USD 30,400 USD 15,200
1,001 - 2,000USD 60,700 USD 30,350
2,001 - 3,000USD 91,100 USD 45,550
3,001 - 4,000USD 121,400 USD 60,700
4,001 - 5,000USD 151,800 USD 75,900
5,001 - 6,000USD 182,200 USD 91,100
6,001 - 7,000USD 212,500 USD 106,250
7,001 - 8,000USD 242,900 USD 121,450
8,001 - 9,000USD 273,200 USD 136,600
9,001 - 10,000USD 303,600 USD 151,800
10,001 - 11,000USD 334,000 USD 167,000
11,001 - 12,000USD 364,300 USD 182,150
12,001 - 13,000USD 394,700 USD 197,350
13,001 - 14,000USD 425,000 USD 212,500
14,001 - 15,000USD 455,400 USD 227,700
15,001 - 16,000USD 485,800 USD 242,900
16,001 - 17,000USD 516,100 USD 258,050
17,001 - 18,000USD 546,500 USD 273,250
18,001 - 19,000USD 576,800 USD 288,400
19,001 - 20,000USD 607,200 USD 303,600
20,001 - 21,000USD 637,600 USD 318,800
21,001 - 22,000USD 667,900 USD 333,950
22,001 - 23,000USD 698,300 USD 349,150
23,001 - 24,000USD 728,600 USD 364,300
24,001 - 25,000USD 759,000 USD 379,500
25,001 - 26,000USD 789,400 USD 394,700
26,001 - 27,000USD 819,700 USD 409,850
27,001 - 28,000USD 850,100 USD 425,050
28,001 - 29,000USD 880,400 USD 440,200
29,001 - 30,000USD 910,800 USD 455,400
30,001 - 31,000USD 941,200 USD 470,600
31,001 - 32,000USD 971,500 USD 485,750
32,001 - 33,000USD 1,001,900 USD 500,950
33,001 - 34,000USD 1,032,200 USD 516,100
34,001 - 35,000USD 1,062,600 USD 531,300
35,001 - 36,000USD 1,093,000 USD 546,500
36,001 - 37,000USD 1,123,300 USD 561,650
37,001 - 38,000USD 1,153,700 USD 576,850
38,001 - 39,000USD 1,184,000 USD 592,000
39,001 - 40,000USD 1,214,400 USD 607,200
40,001 - 41,000USD 1,244,800 USD 622,400
41,001 - 42,000USD 1,275,100 USD 637,550
42,001 - 43,000USD 1,305,500 USD 652,750
43,001 - 44,000USD 1,335,800 USD 667,900
44,001 - 45,000USD 1,366,200 USD 683,100
45,001 - 46,000USD 1,396,600 USD 698,300
46,001 - 47,000USD 1,426,900 USD 713,450
47,001 - 48,000USD 1,457,300 USD 728,650
48,001 - 49,000USD 1,487,600 USD 743,800
49,001 - 50,000USD 1,518,000 USD 759,000

Jira Service Management Data Center pricing:

Learn more about Jira Service Management Data Center
Agent CountCommercial Annual PriceAcademic Annual Price
1 - 50USD 20,500 USD 10,250
51 - 100USD 34,500 USD 17,250
101 - 250USD 62,000 USD 31,000
251 - 500USD 113,500 USD 56,750
501 - 750USD 158,500 USD 79,250
751 - 1,000USD 204,000 USD 102,000
1,001 - 2,000USD 271,000 USD 135,500
2,001 - 3,000USD 321,000 USD 160,500
3,001 - 4,000USD 370,000 USD 185,000
4,001 - 5,000USD 419,000 USD 209,500
5,001 - 6,000USD 469,000 USD 234,500
6,001 - 7,000USD 518,000 USD 259,000
7,001 - 8,000USD 568,000 USD 284,000
8,001 - 9,000USD 616,000 USD 308,000
9,001 - 10,000USD 666,000 USD 333,000
10,001 - 11,000USD 715,000 USD 357,500
11,001 - 12,000USD 765,000 USD 382,500
12,001 - 13,000USD 814,000 USD 407,000
13,001 - 14,000USD 864,000 USD 432,000
14,001 - 15,000USD 925,000 USD 462,500
15,001 - 16,000USD 974,000 USD 487,000
16,001 - 17,000USD 1,023,000 USD 511,500
17,001 - 18,000USD 1,071,000 USD 535,500
18,001 - 19,000USD 1,118,000 USD 559,000
19,001 - 20,000USD 1,165,000 USD 582,500
20,001 +USD 1,212,000 USD 606,000

Crowd Data Center Pricing:

Learn more about Crowd Data Center
User CountCommercial Annual PriceAcademic Annual Price
1 - 500USD 5,800 USD 2,900
501 - 1,000USD 8,300 USD 4,150
1,001 - 2,000USD 10,800 USD 5,400
2,001 - 3,000USD 13,300 USD 6,650
3,001 - 4,000USD 15,900 USD 7,950
4,001 - 5,000USD 18,400 USD 9,200
5,001 - 10,000USD 22,800 USD 11,400
10,001 - 15,000USD 27,300 USD 13,650
15,001 - 20,000USD 31,600 USD 15,800
20,001 +USD 36,700 USD 18,350

Bamboo Data Center Pricing:

Learn more about Bamboo Data Center
User CountCommercial Annual PriceAcademic Annual Price
1 - 1USD 1,200 USD 600
2 - 5USD 3,200 USD 1,600
6 - 10USD 5,840 USD 2,920
11 - 25USD 11,600 USD 5,800
26 - 100USD 23,280 USD 11,640
101 - 250USD 58,160 USD 29,080
251 - 500USD 87,280 USD 43,640
501 - 1,000USD 133,840 USD 66,920
1,001 - 2,000USD 187,380 USD 93,690
How do I upgrade the tier of my Data Center subscription? Copy link to heading Copied! Show

User tier upgrades to Data Center licenses are pro-rated through the license's current expiration date. For example, a Data Center license valid from 1-Jan through 1-Jan, and upgraded on 1-Sept, would only be billed for the period of 1-Sept through 1-Jan.

Please note that when upgrading a Data Center license's user tier, you are moving from one tier to another. For example, upgrading from 500 users to 1000 users will result in a total of 1000 users, not 1500 users.

Conversely, Data Center licenses can be downgraded to a lower tier at any time, however, it's important to note that refunds and credits are not provided for mid-term downgrades. Data Center licenses can be downgraded and renewed in one transaction, within 90 days of the license's expiry.
How do apps work with Data Center? Copy link to heading Copied! Show

Data Center approved apps are available through the Atlassian Marketplace. These apps are purpose-built for Data Center environments; tested and verified to live up to Data Center-specific standards for performance, scalability, and reliability.

In each app's listing page, use the drop-down selection to verify a Data Center approved app exists.

Please note: we do not have specific dates for when an app will be available, please periodically check the app for an update or contact the app vendor for more information.
Are any apps bundled with Data Center? Copy link to heading Copied! Show

To meet your demand for better collaboration and increased insights, we’re including some of our most powerful Atlassian apps and new features. With Data Center, you'll have access to: 

  • Jira Software Data Center: Plans and Automation for Jira
  • Confluence Data Center: Team Calendars for Confluence and Analytics for Confluence 
  • Jira Service Management Data Center: Assets and ProForma
What level of support is included with Data Center? Copy link to heading Copied! Show

Starting February 2, 2021, PT, Priority Support will be included with a Data Center subscription to Jira Software, Jira Service Management, Confluence, and Crowd. It will also be included with a Bitbucket Data Center subscription for customers with 251 or more users (the 500 user tier and above) and Bamboo Data Center subscription for customers with 100 agents tier and above.
What are developer licenses? How are they used? Copy link to heading Copied! Show

Developer licenses are available to existing commercial and academic self-managed license holders (not available for cloud) who wish to deploy non-production installations for use in testing and development of the Atlassian software (e.g. version upgrades, customizations to the software, etc) that should not be done on a live production environment.

Developer licenses can also be used for non-production installations of the software deployed on a cold standby server.

This license is provided free of charge and the maintenance expiration of this license will be synchronized to the maintenance expiration date of your product.

The technical contact for the license can generate a developer key by following these steps:

  1. Log in to my.atlassian.com.
  2. Click the Atlassian product in question - your account management screen will appear.
  3. In the Actions section click View Developer License.
  4. Review the Developer License agreement and click View. A license key will be presented. Copy and paste this key into your development server.

If you're running multiple pre-production servers, such as development, testing, and QA servers, you may generate more than one license key.

Data Center Approved Apps

What is a Data Center approved app? Copy link to heading Copied! Show
  

Atlassian has established app development and testing criteria for Marketplace apps used in Data Center environments. These include elements of how apps handle cache operations, support required databases, implement locking and availability in clustered environments, manage event handlers, and much more.

Effective late 2018, a "Data Center approved app" must undergo a rigorous technical review process, established and maintained by Atlassian, to verify its ability to perform at a standard suited for Data Center environments.
What is the criteria for being an "approved" app? Copy link to heading Copied! Show
  

Atlassian Marketplace Partners must build and test their apps to meet the new approval standards, and submit all test results to Atlassian for review prior to earning the designation of "Data Center approved app."

There are two parts to our validation process:

  • Completing a 150+ question architectural review
  • Completing a testing process to trial apps in an environment that simulates a large scale Data Center instance

If a vendor introduces a Data Center approved app after September 3, 2019, there are a few additional requirements:

  • Three months prior to the introduction of a Data Center approved app: Vendors must add a notification in their app's release notes informing you that 1). they intend to launch a Data Center approved version of this app and 2). if you own a Data Center host product, you will be required to purchase a Data Center app license upon your next renewal.
  • A month prior to the introduction of a Data Center approved app: Vendors must contact you and inform you of the launch of the Data Center approved app and provide you with the steps to renew or migrate your license.

Atlassian will then evaluate the readiness of an app and make the decision as to whether to designate the app as Data Center approved. Atlassian does not conduct the testing ourselves; all testing of apps is conducted by the app vendor.

For updates on the status of specific apps, please reach out to the Marketplace vendor. For more details on Data Center approved app criteria, please see Developing Apps for Atlassian Data Center Products.
How can I tell if an app is Data Center approved? Copy link to heading Copied! Show
  

"Data Center" will be a freestanding version of the app accessible via the drop-down menu on the app's listing page in the Atlassian Marketplace.
What happens to my apps when I migrate from server to Data Center? Copy link to heading Copied! Show
  

When you migrate to a Data Center host product, your server app license(s) will no longer be valid on a Data Center instance if a Data Center version of the app is available on the Atlassian Marketplace. You will be required to move to a Data Center app license(s) in this case.
How are Data Center approved apps priced and licensed? Copy link to heading Copied! Show
  

Just like Data Center products, Data Center approved apps will follow an annual subscription licensing model and will match the user tiers of the corresponding Data Center host products. Data Center licenses expire and are not perpetual.

To continue using Data Center approved apps after the original annual term, you must renew your Data Center app license. The renewal cost is the same as a new license purchase for the required user tier. 

Marketplace vendors will be able to adjust their pricing for Data Center approved apps and differentiate their server and Data Center pricing. Atlassian does not influence the pricing of Marketplace apps, this is solely in the control of the Marketplace vendor.