Training and certification

This half-day hands-on course provides an overview of the ways to integrate Jira with other types of tools, such as version control, content management, build, deployment, continuous delivery, messaging, analytics and incident management. Also covered is an overview of ways to automate Jira, enabling the team to focus only on tasks that can’t be automated.

Target audience: Anyone who is interested in understanding the ways to integrate and automate Jira. These can be developers, engineering leads, site reliability engineers, DevOps engineers or technical project managers. The hands-on labs can be done even if you have not ever coded, though programming and/or IT experience is helpful to understand the course.

This course applies to Cloud and Server customers. Attendees will be given the option to use either platform for the hands-on labs.

This half-day hands-on course provides an overview of the ways to integrate Jira with other types of tools, such as version control, content management, build, deployment, continuous delivery, messaging, analytics and incident management. Also covered is an overview of ways to automate Jira, enabling the team to focus only on tasks that can’t be automated.

Target audience: Anyone who is interested in understanding the ways to integrate and automate Jira. These can be developers, engineering leads, site reliability engineers, DevOps engineers or technical project managers. The hands-on labs can be done even if you have not ever coded, though programming and/or IT experience is helpful to understand the course.

This course applies to Cloud and Server customers. Attendees will be given the option to use either platform for the hands-on labs.

In this course, you learn the most important tasks to set up a new Jira instance (Jira Software, Jira Core or Jira Service Desk). You get hands-on experience performing the administration tasks that are common to all three Jira applications.

Topics include a solid introduction to the following areas of Jira administration: user management, global and project permissions, project roles, and the configuration of issue types, workflows, and screens. You also learn how to share project configuration by taking advantage of the power of schemes. The course includes a variety of business use cases to assist you in understanding Jira administration, and best practices are emphasized for each topic.

Target audience: New Jira Software Administrators who administer Jira Software and/or Jira Core who already have a basic understanding of projects, issues, issue types, and workflows.

Should Cloud customers take this course? No, there is a separate administration course for Jira Cloud customers.

Do you need to set up a new Atlassian cloud site and the Jira Cloud products? Here you get hands-on experience performing both site and Jira administration. Topics include a solid introduction to site user management and product access as well as the following areas of Jira administration - global and project permissions, project roles, schemes, and the configuration of issue types, workflows, and screens. You configure both classic and next-gen projects. The course includes a variety of business use cases to assist you in understanding site and Jira administration, and best practices are emphasized for each topic.

Target audience: New Jira administrators who have a basic understanding of projects, issues, issue types, and workflows.

Should Server customers take this course? No, there is a separate administration course for Jira Server.

This course prepares you to manage and configure projects in Jira and partner effectively with Jira Administrators. It covers all the tasks and best practices used in the creation, configuration and maintenance of projects in Jira Software Server. It also covers topics that go beyond the scope of what project administrators can do, to give you a deeper understanding of how project administration is tied to Jira administration and maintaining the health of the system as a whole.

Target audience: While designed for Jira super-users and Project Administrators, ithis course is also a suitable entry-point for Jira Administrators who plan to earn their Jira Administration Certification in the future. Six months' experience, or more, working in Jira is recommended.

Should Cloud customers take this course? No, this course is designed for Jira Server only.

Portfolio for Jira is agile roadmapping for the enterprise. With Portfolio for Jira, you can create reliable forecasts of your work and at the same time keep track of current work across realistic schedules in an ever-changing environment, maintaining one source of truth. In this course, you gain a broad overview of the features of Portfolio for Jira and learn how to use the improved planning interface to create a plan that reflects your reality. The labs provide hands-on experience making adjustments to scope, teams, and releases. You'll also learn how to safely test what-if scenarios to improve your long-term planning effectiveness.

Target audience: Project/product managers, program managers who have experience using Jira Software for multiple teams or who have completed Atlassian University's "Getting More from Jira Software" course.

Should Cloud customers take this course? No, this course is designed for Portfolio for Jira Server only.

This course is for those who are new to Jira dashboards and reports.

You'll learn how to use Jira Software's out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects. In hands-on exercises, you'll create and configure a project dashboard and learn how to configure dashboard gadgets. You’ll also learn how to read Jira Software reports, configure a wallboard, and create a multi-project dashboard. The course discusses dashboard best practices and pitfalls and how to ensure your reporting reflects the right metrics at the right time. This course should put you on the path to using one of Jira Software's core strengths: displaying project status visually on fully customizable dashboards. (The course does not cover Jira Service Desk reports.)

Should Cloud customers take this course? It depends. What you learn in this course about Jira reports and dashboards applies to Jira Cloud. However, the UI and navigation in the course differ from the Cloud product you have. If you are OK with this, then you will benefit from taking this course.

In this course, you'll learn how to configure and customize Jira workflows. You'll learn about these workflow features: post-functions, conditions, validators and commonly used status and transition properties. You'll work to find solutions to common requirements coming from real business scenarios that Jira administrators face on a daily basis. By the end of class, you'll be able to build more effective Jira workflows by using all available workflow features. Finally, this course begins your preparation path for the Jira Administrator Certification.

Target audience: People who are very comfortable with Jira administration and are familiar with configuring workflows (not for new Jira admins).

Should Cloud customers take this course? It depends. What you learn in this course about Jira workflows applies to Jira Cloud. However, the UI and navigation in the course differ from the Cloud product you have. If you are OK with this, then you will benefit from taking this course.

This course is for experienced Jira Administrators who are interested in becoming an Atlassian Certified Professional for Jira Administration. You’ll learn what to expect on the exam and how to prepare for each of the exam topics. In addition, the course provides a general framework for configuration and troubleshooting in Jira, then applies the framework to the types of use cases and problems you’ll encounter on the job and in the certification exam in key areas such as user lifecycle, permissions, security, and field and screen configuration. Throughout, best practices are highlighted and sample exam questions are discussed in depth. After Summit, you will have access to the recorded Certification prep course and sample questions for one year.

Take your ACP Certification Exam at Summit and you can save $200! All exams are challenging, so we highly recommend preparing, regardless of your experience! Visit our Certification website to learn more.

Take your ACP Certification Exam at Summit and you can save $200! All exams are challenging, so we highly recommend preparing, regardless of your experience! Visit our Certification website to learn more.

This course covers how multi-team and multi-application development is coordinated, leveraging Jira Align. Jira Align’s tools support Feature scheduling, Capacity Planning, Program/Team coordination & progress monitoring, and Dependency Management. The course also includes a primer on Road Mapping, based upon Program Capacity.

Target audience: Agile Scaling Leadership, Program Manager, Product Manager, Release Train Engineer, Business Executive, Application Stakeholders who are well acquainted with at least one Agile Scaling Framework, like SAFe or Scrum@Scale.

This full-day hands-on course provides a solid foundation for developing an agile mindset. It introduces agile principles and methodologies, and uses Atlassian Jira as a tool to practice agile-related concepts. This course is important because using agile processes and tools without understanding the “why” can lead to ineffective teams and processes.

Target audience: Anyone who wants to use Jira to build or improve their agile mindset. In addition to an overview of developing an agile mindset, this serves as an introductory course for Jira. If you already have a solid understanding of agile methodologies, this course may not be as beneficial to you.

This course applies to Cloud and Server customers. Attendees will be given the option to use either platform for the hands-on labs.

In this course, attendees learn how to use Jira and Confluence together in ways that enable teams to manage projects seamlessly across the two applications. Learn to use Confluence to define product requirements, create Jira epics, stories, and tasks and link them directly to the product requirements without ever leaving Confluence. The course is based on a scenario that demonstrates how to manage a project, from inception to completion of a sprint, using Jira Software and Confluence (agile experience is not necessary). Note that this course is NOT about integrating Confluence and Jira from a system administration context.

Target audience: Jira and Confluence application administrators and end users (who are familiar with the basic functionality of both).

This course applies to Cloud and Server customers. Attendees will be given the option to use either platform for the hands-on labs.

This half-day hands-on course provides an overview of the ways to integrate Jira with other types of tools, such as version control, content management, build, deployment, continuous delivery, messaging, analytics and incident management. Also covered is an overview of ways to automate Jira, enabling the team to focus only on tasks that can’t be automated.

Target audience: Anyone who is interested in understanding the ways to integrate and automate Jira. These can be developers, engineering leads, site reliability engineers, DevOps engineers or technical project managers. The hands-on labs can be done even if you have not ever coded, though programming and/or IT experience is helpful to understand the course.

This course applies to Cloud and Server customers. Attendees will be given the option to use either platform for the hands-on labs.

This course follows on from the Jira Administration Part 1 course. It continues the same case study and goes deeper into the administration tasks covered in Part 1, focusing on Jira Software and Jira Core.

This course explores more complex schemes, more workflow configuration, as well as board and sprint permissions for classic projects. The course is structured around a case study where an organization creates a set of configurations and schemes to apply to new and in progress classic projects. Real world examples and and best practices are emphasized.

Target audience: New Jira Software Administrators that have taken Jira Administration Part 1 or have equivalent experience.

Should Cloud customers take this course? No, there is a separate Administration course for Jira Cloud customers.

This course follows on from the Jira cloud administration part 1 course. It goes deeper into the administration tasks covered in Part 1, focusing on Jira Software and Jira Core Cloud.

This course explores more complex schemes, more workflow configuration, as well as board and sprint permissions for classic projects. The course is structured around a case study where an organization creates a set of configurations and schemes to apply to new and in progress classic projects. Real world examples and and best practices are emphasized.

Target audience: New Jira administrators and have that have taken Jira Cloud Administration Part 1 or have equivalent experience. Admins for Jira Software, Jira Service Desk, and/or Jira Core Cloud.

Should Server customers take this course? No, there is a separate administration course for Jira Server.

This course prepares you to manage and configure projects in Jira and partner effectively with Jira Administrators. It covers all the tasks and best practices used in the creation, configuration and maintenance of projects in Jira Software Server. It also covers topics that go beyond the scope of what project administrators can do, to give you a deeper understanding of how project administration is tied to Jira administration and maintaining the health of the system as a whole.

Target audience: While designed for Jira super-users and Project Administrators, ithis course is also a suitable entry-point for Jira Administrators who plan to earn their Jira Administration Certification in the future. Six months' experience, or more, working in Jira is recommended.

Should Cloud customers take this course? No, this course is designed for Jira Server only.

Portfolio for Jira is agile roadmapping for the enterprise. With Portfolio for Jira, you can create reliable forecasts of your work and at the same time keep track of current work across realistic schedules in an ever-changing environment, maintaining one source of truth. In this course, you gain a broad overview of the features of Portfolio for Jira and learn how to use the improved planning interface to create a plan that reflects your reality. The labs provide hands-on experience making adjustments to scope, teams, and releases. You'll also learn how to safely test what-if scenarios to improve your long-term planning effectiveness.

Target audience: Project/product managers, program managers who have experience using Jira Software for multiple teams or who have completed Atlassian University's "Getting More from Jira Software" course.

Should Cloud customers take this course? No, this course is designed for Portfolio for Jira Server only.

This course is for those who are new to Jira dashboards and reports.

You'll learn how to use Jira Software's out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects. In hands-on exercises, you'll create and configure a project dashboard and learn how to configure dashboard gadgets. You’ll also learn how to read Jira Software reports, configure a wallboard, and create a multi-project dashboard. The course discusses dashboard best practices and pitfalls and how to ensure your reporting reflects the right metrics at the right time. This course should put you on the path to using one of Jira Software's core strengths: displaying project status visually on fully customizable dashboards. (The course does not cover Jira Service Desk reports.)

Should Cloud customers take this course? It depends. What you learn in this course about Jira reports and dashboards applies to Jira Cloud. However, the UI and navigation in the course differ from the Cloud product you have. If you are OK with this, then you will benefit from taking this course.

In this course, you'll learn how to configure and customize Jira workflows. You'll learn about these workflow features: post-functions, conditions, validators and commonly used status and transition properties. You'll work to find solutions to common requirements coming from real business scenarios that Jira administrators face on a daily basis. By the end of class, you'll be able to build more effective Jira workflows by using all available workflow features. Finally, this course begins your preparation path for the Jira Administrator Certification.

Target audience: People who are very comfortable with Jira administration and are familiar with configuring workflows (not for new Jira admins).

Should Cloud customers take this course? It depends. What you learn in this course about Jira workflows applies to Jira Cloud. However, the UI and navigation in the course differ from the Cloud product you have. If you are OK with this, then you will benefit from taking this course.

This course is for experienced Jira Administrators who are interested in becoming an Atlassian Certified Professional for Jira Administration. You’ll learn what to expect on the exam and how to prepare for each of the exam topics. In addition, the course provides a general framework for configuration and troubleshooting in Jira, then applies the framework to the types of use cases and problems you’ll encounter on the job and in the certification exam in key areas such as user lifecycle, permissions, security, and field and screen configuration. Throughout, best practices are highlighted and sample exam questions are discussed in depth. After Summit, you will have access to the recorded Certification prep course and sample questions for one year.

Take your ACP Certification Exam at Summit and you can save $200! All exams are challenging, so we highly recommend preparing, regardless of your experience! Visit our Certification website to learn more.

Take your ACP Certification Exam at Summit and you can save $200! All exams are challenging, so we highly recommend preparing, regardless of your experience! Visit our Certification website to learn more.

This course covers how multi-team and multi-application development is coordinated, leveraging Jira Align. Jira Align’s tools support Feature scheduling, Capacity Planning, Program/Team coordination & progress monitoring, and Dependency Management. The course also includes a primer on Road Mapping, based upon Program Capacity.

Target audience: Agile Scaling Leadership, Program Manager, Product Manager, Release Train Engineer, Business Executive, Application Stakeholders who are well acquainted with at least one Agile Scaling Framework, like SAFe or Scrum@Scale.