Total Economic Impact of Jira Service Management & AI
Not getting the most of your IT service management solution? Join us to uncover the findings from a commissioned study by Forrester Consulting on behalf of Atlassian: The Total Economic Impact™ of Jira Service Management. You’ll hear how customers who switched to Jira Service Management improved collaboration, visibility, and the flow of work by connecting their teams on one platform - all at a fraction of traditional solution costs. And with AI reshaping the world of work, we’ll dive deeper into key AI features in Jira Service Management and their impact on service delivery for modern operations and support teams. Register to join this 45-minute webinar live or to receive a link to the on-demand version as soon as it's available (about 24 hours after the first broadcast).
Whether it’s supporting internal employees, responding to an incident, or approving a change, every minute counts for your service teams. However, we know traditional service management platforms come up short of delivering real value to today’s enterprises.
That’s why we commissioned a recent study with Forrester Consulting to calculate the significant value enterprise customers found by switching to Atlassian for service management. They found customers:
- Realize a total return on investment (ROI) of 275% and $9.5M total benefits over a three-year period
- Save $2.3M by replacing their traditional ITSM solution
- See $2.9M in service desk productivity gains for IT and business teams
Join Senior Product Marketing Manager for Jira Service Management, Grady Gausman, and Senior Technical Product Marketing Manager, Jennifer Fish, for this webinar to learn more about the study and:
- How customers are cutting costs by switching from a traditional ITSM solution
- How Jira Service Management improves service desk productivity with stronger collaboration, visibility, and flow of work
- How the latest AI features create tangible value
Plus, you'll get a sneak peek at our AI roadmap for ITSM!
발표자
Jennifer Fish
Senior Technical Product Marketing Manager, ITSM, Atlassian
호주 멜버른에 사는 Aradhana Arora는 Atlassian의 솔루션 액셀러레이션 팀의 수석 솔루션 전략가입니다. APAC 지역의 글로벌 얼라이언스 파트너 및 솔루션 파트너와 협력하여 JSM(Jira Service Management) 관행 및 역량을 확립하고 향상합니다. Aradhana Arora의 역할에는 파트너가 JSM을 통해 Atlassian의 엔터프라이즈 서비스 관리(ESM) 솔루션을 공동 판매하고 공동 제공할 수 있도록 권한을 부여하여 채널 판매 및 솔루션 전략을 가속화하는 것이 포함됩니다.
Grady Gausman
Senior Product Marketing Manager, Jira Service Management, Atlassian
Grady는 Jira Service Management의 제품 마케터입니다. 이 직책에서 Grady는 오늘날 IT 전문가가 마주한 과제와 Atlassian이 모든 종류의 팀을 위한 서비스 관리 관행을 지원할 수 있는 방법을 이해하기 위해 광범위한 분석가 및 고객과 협력합니다. 야외 활동을 좋아하는 그는 취미로 태평양 연안 북서부에서 스키, 배낭여행, 등산을 즐깁니다.
