Total Economic Impact of Jira Service Management & AI
Not getting the most of your IT service management solution? Join us to uncover the findings from a commissioned study by Forrester Consulting on behalf of Atlassian: The Total Economic Impact™ of Jira Service Management. You’ll hear how customers who switched to Jira Service Management improved collaboration, visibility, and the flow of work by connecting their teams on one platform - all at a fraction of traditional solution costs. And with AI reshaping the world of work, we’ll dive deeper into key AI features in Jira Service Management and their impact on service delivery for modern operations and support teams. Register to join this 45-minute webinar live or to receive a link to the on-demand version as soon as it's available (about 24 hours after the first broadcast).
Whether it’s supporting internal employees, responding to an incident, or approving a change, every minute counts for your service teams. However, we know traditional service management platforms come up short of delivering real value to today’s enterprises.
That’s why we commissioned a recent study with Forrester Consulting to calculate the significant value enterprise customers found by switching to Atlassian for service management. They found customers:
- Realize a total return on investment (ROI) of 275% and $9.5M total benefits over a three-year period
- Save $2.3M by replacing their traditional ITSM solution
- See $2.9M in service desk productivity gains for IT and business teams
Join Senior Product Marketing Manager for Jira Service Management, Grady Gausman, and Senior Technical Product Marketing Manager, Jennifer Fish, for this webinar to learn more about the study and:
- How customers are cutting costs by switching from a traditional ITSM solution
- How Jira Service Management improves service desk productivity with stronger collaboration, visibility, and flow of work
- How the latest AI features create tangible value
Plus, you'll get a sneak peek at our AI roadmap for ITSM!
Sprekers
Jennifer Fish
Senior Technical Product Marketing Manager, ITSM, Atlassian
Aradhana Arora, gevestigd in Melbourne, Australië, is Principal Solutions Strategist in het Solutions Acceleration-team van Atlassian. Ze werkt samen met Global Alliance-partners en Oplossingspartners in de APAC-regio om hun praktijken en mogelijkheden op het gebied van Jira Service Management (JSM) vast te stellen en te verbeteren. Haar rol betreft het versnellen van de verkoop- en oplossingsstrategie via kanalen door partners in staat te stellen de Enterprise Service Management (ESM)-oplossing van Atlassian samen te verkopen en te leveren via JSM.
Grady Gausman
Senior Product Marketing Manager, Jira Service Management, Atlassian
Grady is een marktdeskundige die producten verhandelt voor Jira Service Management. Vanuit deze rol werkt hij met een brede doelgroep van analisten en klanten om inzicht te krijgen in de uitdagingen waar huidige IT-professionals mee te maken hebben en hoe Atlassian de servicebeheerswerkwijzen van verschillende teams kan ondersteunen. Als natuurliefhebber houdt hij van skiën, backpacken en klimmen in de Amerikaanse Pacific Northwest-regio.
