3 emerging trends in incident management

In this session, you will learn how IT and DevOps teams are transforming the way they work to respond to incidents from a position of strength. By embracing ChatOps, response automation, and wide-area incident communication, organizations are drastically reducing Mean-time-to-resolution (MTTR) while building trust with their most valued customers.

Автор

Shaun Pinney

Sr Product Marketing Manager, Atlassian

Π¨ΠΎΠ½ β€” ΡΡ‚Π°Ρ€ΡˆΠΈΠΉ ΠΌΠ΅Π½Π΅Π΄ΠΆΠ΅Ρ€ ΠΏΠΎ ΠΌΠ°Ρ€ΠΊΠ΅Ρ‚ΠΈΠ½Π³Ρƒ ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚ΠΎΠ² Π² ΠΊΠΎΠΌΠ°Π½Π΄Π΅ Jira Service Management. Π”ΠΎ ΠΏΡ€ΠΈΡ…ΠΎΠ΄Π° Π² Atlassian ΠΎΠ½ Π·Π°Π½ΠΈΠΌΠ°Π» долТности Π² сфСрС ΠΌΠ°Ρ€ΠΊΠ΅Ρ‚ΠΈΠ½Π³Π° ΠΈ Ρ€Π°Π±ΠΎΡ‚Ρ‹ с ΠΊΠ»ΠΈΠ΅Π½Ρ‚Π°ΠΌΠΈ Π² Ρ‚Π°ΠΊΠΈΡ… тСхнологичСских компаниях, ΠΊΠ°ΠΊ HubSpot, Backupify, Datto ΠΈ Opsgenie. Π’ свободноС ΠΎΡ‚ вСдСния Π²Π΅Π±ΠΈΠ½Π°Ρ€ΠΎΠ² врСмя ΠΎΠ½ катаСтся Π½Π° Π³ΠΎΡ€Π½ΠΎΠΌ вСлосипСдС Π² лСсах Новой Англии.