Forrester: Vendors Move to Dominate IT Management Software
Today, enterprise IT leaders are responsible for infrastructure and applications that drive billions in revenue. Strong IT management strategies are crucial. This report explains how two vendors - Atlassian and ServiceNow - “have achieved critical mass that competitors will find hard to match.”
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“IT management tools, referred to as the IT control plane, have been consolidating for years. A bipolar market is emerging, centering on ServiceNow and Atlassian, which have achieved critical mass that competitors will find hard to match.”
“Vendors Move to Dominate IT Management Software.”
Charles Betz, Julie Mohr. Published 11 July 2024
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