All about AIOps in Jira Service Management

AI for IT Operations is revolutionizing how teams come together to detect, resolve, and learn from every incident. In this 45-minute webinar, Atlassian experts will share the latest AIOps capabilities in Jira Service Management, strategies for implementation, and how we think about building the future of IT Operations workflows.

ITOps teams are the backbone of any organization, acting as the superheroes dedicated to improving the resilience and performance of digital products and services. Amidst growing I&O complexity and broader digital transformation initiatives, ITOps teams have a big remit - with even bigger consequences for disruptions to service. Research indicates that downtime can have a staggering financial impact, costing organizations billions of dollars in lost revenue and brand perception.

Incidents will always happen. What matters is how responsive ITOps teams can be in taking action and reaching a resolution. Increasingly, AI is playing a larger role in detecting, resolving, and preventing disruptions to service. Join us to explore:

  • Atlassian’s strategy for AIOps: keeping a human in the loop, data trust and safety, and explainability - attributing sources and rationale behind AI-powered recommendations.
  • The latest AIOps features in Jira Service Management geared towards the three pillars of ITOps: detecting, preventing, and resolving incidents.
  • How to overcome common challenges faced during incident response, such as alert fatigue, manual processes, and the lack of effective collaboration among siloed teams.

Join the webinar and start improving your own AIOps practices to ensure uptime, maintain high performance, and manage reliable systems.

发言人

Bimal Jayadev

Senior Product Manager, Atlassian

Bimal 是 Jira Service Management 中 AIOps 功能的产品经理。

Grady Gausman

Senior Product Marketing Manager, Jira Service Management, Atlassian

Grady 是 Jira Service Management 的产品营销人员。在这个职位上,他与许多分析师和客户展开合作,明白当今 IT 专业人员所面临的挑战,也了解 Atlassian 将如何支持各种团队进行服务管理实践。他是一名狂热的户外运动爱好者,喜欢在太平洋西北地区滑雪、背包旅行和攀岩。