Total Economic Impact of Jira Service Management & AI
Not getting the most of your IT service management solution? Join us to uncover the findings from a commissioned study by Forrester Consulting on behalf of Atlassian: The Total Economic Impact™ of Jira Service Management. You’ll hear how customers who switched to Jira Service Management improved collaboration, visibility, and the flow of work by connecting their teams on one platform - all at a fraction of traditional solution costs. And with AI reshaping the world of work, we’ll dive deeper into key AI features in Jira Service Management and their impact on service delivery for modern operations and support teams. Register to join this 45-minute webinar live or to receive a link to the on-demand version as soon as it's available (about 24 hours after the first broadcast).
Whether it’s supporting internal employees, responding to an incident, or approving a change, every minute counts for your service teams. However, we know traditional service management platforms come up short of delivering real value to today’s enterprises.
That’s why we commissioned a recent study with Forrester Consulting to calculate the significant value enterprise customers found by switching to Atlassian for service management. They found customers:
- Realize a total return on investment (ROI) of 275% and $9.5M total benefits over a three-year period
- Save $2.3M by replacing their traditional ITSM solution
- See $2.9M in service desk productivity gains for IT and business teams
Join Senior Product Marketing Manager for Jira Service Management, Grady Gausman, and Senior Technical Product Marketing Manager, Jennifer Fish, for this webinar to learn more about the study and:
- How customers are cutting costs by switching from a traditional ITSM solution
- How Jira Service Management improves service desk productivity with stronger collaboration, visibility, and flow of work
- How the latest AI features create tangible value
Plus, you'll get a sneak peek at our AI roadmap for ITSM!
发言人
Jennifer Fish
Senior Technical Product Marketing Manager, ITSM, Atlassian
Aradhana Arora 的公司总部位于澳大利亚墨尔本，她是 Atlassian 解决方案加速团队的首席解决方案战略师。她与亚太地区的全球联盟合作伙伴以及解决方案合作伙伴携手合作，建立并增强他们的 JSM (Jira Service Management) 实践和能力。她的职责包括让合作伙伴能够通过 JSM 共同销售和共同交付 Atlassian 的 ESM（企业服务管理）解决方案，从而加速渠道销售和解决方案战略。
Grady Gausman
Senior Product Marketing Manager, Jira Service Management, Atlassian
Grady 是 Jira Service Management 的产品营销人员。在这个职位上，他与许多分析师和客户展开合作，明白当今 IT 专业人员所面临的挑战，也了解 Atlassian 将如何支持各种团队进行服务管理实践。他是一名狂热的户外运动爱好者，喜欢在太平洋西北地区滑雪、背包旅行和攀岩。
