The Total Economic Impact of Confluence for Knowledge Management
Learn about the current state of the knowledge management market, along with the huge productivity and revenue gains that enterprise organizations saw after deploying Confluence across all teams in the organization.
Off the heels of our commissioned Forrester Consulting Total Economic ImpactTM of Confluence study, join guest speakers from Forrester and Jessica Mills, Principal Product Marketing Manager at Atlassian, to discuss:
- The state of the knowledge management market, and how AI is transforming the way all teams create, manage, and share knowledge
- How Confluence has helped organizations achieve one space for everyone to organize, discover, and search information in one place
- How a composite organization representative of interviewed customers achieved 428% return on investment, equating to $21.1M in total benefits and $9.2M in savings, in just 3 years after adopting Confluence
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Featured guest: Erach Desai
Senior TEI Consultant, Forrester
Prior to becoming a senior TEI consultant at Forrester, Erach worked as an independent consultant focused on market analysis and business strategy for technology companies. Erach has more than twenty years of market analysis, investment research, and high-tech industry experience; having worked as a sell-side analyst at various investment banks, a product marketing manager for enterprise software companies, and a design engineer for semiconductor companies.
Featured guest: Will McKeon-White
Analyst, Infrastructure and Operations, Forrester
Will is an analyst on Forrester's infrastructure and operations (I&O) team, focusing on modern service delivery. His research helps enterprises understand and capitalize on advances in processes and technologies for more effective IT and business service delivery, including enterprise service management (ESM) and IT service management (ITSM) and the use of ChatOps and chatbot capabilities to facilitate better help desk and employee support, incident resolution, and IT team effectiveness. Prior to becoming a researcher, Will was a research associate with Forrester's I&O team, covering various technology topics, including ESM, automation, cloud, robotic process automation (RPA), disaster recovery technologies, infrastructure transformation, and composable infrastructure.
Jessica Mills
Principal Product Marketing Manager, Atlassian
Jessica Mills se encarga de la estrategia empresarial de marketing de productos de Confluence en Atlassian. Está especialmente centrada en la creación de experiencias excelentes para los clientes y en ayudar a las organizaciones a transformar su forma de trabajar. Jessica ha dedicado la última década a impulsar iniciativas de marketing de productos B2B, desde empresas emergentes de gran crecimiento hasta empresas globales como Salesforce, Akamai y Zendesk.
