New ITSM project template available

To access all the latest Jira Service Management features, you can use our new ITSM project template, available now when you log in.

This new ITSM project template gives you ITSM focused navigation with queues for service requests, incidents, problems and changes.

To take advantage of all the latest ITSM features available in Jira Service Management, create a new project using the ITSM template.

Today, we’re excited to announce Jira Service Management, the next generation of Jira Service Desk.

We took the best of our major incident management functionality from Opsgenie and brought it into Jira Service Management.