Service management templates

Empower any team to get started with a service experience in Jira Service Management with pre-configured request types, workflows, and automations.

Intake requests, set up alerts, raise incidents, and fix issues quickly.

Incident, change, and problem management with ITSM best practices.

Manage onboarding and offboarding and respond to HR requests.

Deliver great service experiences for your external customers.

Manage and track all your marketing requests.

Manage and track all your design requests.

Manage and track budget, spend, and other finance requests.

Manage employee requests for the data and insights they need.

Manage requests for maintenance, moving, and event planning.

Manage, track, and report on all your sales requests.

Manage and track all your contracts and legal requests.

Collect, prioritize, and manage requests for any business teams.

Service management resources

Everything you need to know about getting started with Jira Service Management.

How to use Jira Service Management: guides, tutorials, and demos.

Choose specific features you’re interested in and we’ll personalize a demo for you.