Map your critical services

Atlassian’s new Services area is where IT teams can register all the services they operate, providing extra context for changes.

Link issues to affected services and streamline incidents when they occur.

For more information on how to set up your services, visit this page.

This new ITSM project template gives you ITSM focused navigation with queues for service requests, incidents, problems and changes.

Today, we’re excited to announce Jira Service Management, the next generation of Jira Service Desk.