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JIRA FOR IT TEAMS

IT project delivery made easy

From issue tracking to change management, streamline IT projects and deliver reliable services to internal teams.

Product screenshot Jira showing a Marketing Launch project in a list view with marketing-related to-do tasks.
Join the 300,000+ customers that power team collaboration with Atlassian
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How IT teams use Jira

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IT Operations

Drive continuous improvement by automating repetitive tasks, improving processes, and boosting overall reliability.

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IT Services

From migration management to software deployment, break down complex projects into manageable pieces of work.

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IT security

Gain visibility across workflows so you can align technology projects with business goals and make better leadership decisions.

Go from workload creep to workflow efficiency

ISSUE MANAGEMENT

Full context and visibility into your work

Jira’s flexible views let your team easily create, prioritize, and track issues, milestones, and deliverables.

Calendar view of a Jira project depicting overlapping tasks from different teams to prepare for a Marketing launch.
Overview Jira dashboard with a high-level view of project progress, task completion, and goal tracking.
COLLABORATION

Better connect with internal teams

Collect and respond to internal requests and questions with Jira’s easy drag-and-drop form builder.

REPORTING & INSIGHTS

Data-driven improvement

With summaries, dashboards, and insights, improve team performance with real-time data.

Calendar view of a Jira project depicting overlapping tasks from different teams to prepare for a Marketing launch.

Everything your IT team needs

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Customizable templates

Whether you want to work from a kanban, list, or more, Jira’s customizable templates flex to your team’s unique way of working.

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Automation

Spend less time on repetitive tasks. Build your own rules of use our automation template library.

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Insights & metrics

Out-of-the box reports and analytic features let you measure everything from deployment frequency to cycle time breakdown – and more.

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Release & deployment management

Connect SCM and CI/CD tools to Jira and track items as they move along the pipeline.

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Dependency mapping

Identify relationships between different pieces of work so you can quickly get ahead of blockers.

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Custom filters

Let AI help you create powerful JQL (Jira Query Language) filters to get a holistic view of your work.

JIRA PREMIUM AND ENTERPRISE PLAN

Accelerate work with Atlassian Intelligence

Product screenshot of Jira’s AI feature of translating natural language text into an automation rule. Prompt in screenshot reads: “When a ‘webinar’ issue is created in the Marketing Launch project, automatically create a design ticket and a landing page ticket. Then link them altogether.”
JIRA PREMIUM AND ENTERPRISE PLAN

Accelerate work with Atlassian Intelligence

AI is natively built into Atlassian products to help you collaborate easier, work faster, and get more done with less.


IT Resources

Browse free tutorials, articles, and guides to learn more.

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Atlassian’s ITSM guide

Implement Atlassian's ITSM solution with this practical guide.

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Collaborate better with devs

Learn how the Atlassian platform empowers devs and IT teams to work in harmony.

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Integrate Jira Service Management

See how your development, operations, and IT teams can collaborate better.

Try Jira for free – no credit card required