Atlassian's guide to ITSM best practices
Executive Summary
Want to implement Atlassian’s ITSM solution, but don’t know where to start? Or perhaps you want to reimagine ITSM with practical applications of agile, DevOps, and cloud technologies?
In this guide, we’re excited to share how Atlassian can support you and your teams on your journey as changemakers. Based on our experience working with leading enterprises, we’ll share best practices on how to reimagine core ITSM practices by combining team-centric practices with Atlassian’s best-of-breed ITSM solution.
In this whitepaper, you'll learn:
An overview of Atlassian’s ITSM solution, powered by Jira Service Management and seamlessly integrated with Jira Software, Confluence, and more
How to implement end-to-end IT operations and support with Atlassian, including change, incident, and request management
Best practices and tips to bring team agility and collaboration into ITSM
Authors
